Empire Buick GMC of Long Island City

I appreciated the speedy service most of all. My advisor Diamond was very courteous and professional. She was very quick accepting my car and called me as soon as my car was ready like she promis My advisor Diamond was very courteous and professional. She was very quick accepting my car and called me as soon as my car was ready like she promised. They did an excellent job diagnosing the problem with my car's a/c unit and it has been properly repaired. The service was GREAT! Thank You Empire GMC and their Service Department More

Joshua is simply the best very professional I recommend him he is number 1 👍👍👍 a great friend him he is number 1 👍👍👍 a great friend More

Daniel fagadar , Joshua and manager john were very helpful polite experienced understanding my needs and concerns , I’ve purchased three cadilacs pryor to this one and this purchase by far was the smo helpful polite experienced understanding my needs and concerns , I’ve purchased three cadilacs pryor to this one and this purchase by far was the smoothest as well as straight up front and honest guys ti deal with … thanks to them my experience was great !! More

Diamond assisted me and took care of me. I had the NYS inspection done and it super quick and seamless. They were also flexible with my scheduling. The office itself was clean and the bathro I had the NYS inspection done and it super quick and seamless. They were also flexible with my scheduling. The office itself was clean and the bathroom too. Overall a very pleasant experience. More

No hassle able to negotiate with and humble. I was disappointed at the fact that I had to pay a toll to reach them but otherwise professional and very Courteousness! He made sure that where the I was disappointed at the fact that I had to pay a toll to reach them but otherwise professional and very Courteousness! He made sure that where they fell short I was compensated to replace the lesser. Would I recommend yes ! More

Excellent service very helpful got the job done was honest about everything up front with fees no surprise at the end was very pleased with my purchase and service from him Juan 👍 honest about everything up front with fees no surprise at the end was very pleased with my purchase and service from him Juan 👍 More

I have a GMC Acadia 2015 . I when for services at Empire my service advisor name is Kathy Q she’s was very professional she took care of my car and told me the time my car wi I when for services at Empire my service advisor name is Kathy Q she’s was very professional she took care of my car and told me the time my car will be ready . She knew her job . It’s nice to see customer service like that she was and point with everything. I left that place very satisfied as second time been there I will recommend any one to Empire GMC . Make shore you have Kathy Q at your service advisor. I feel so great Good job Kathy Q Thanks you . More

I am a fleet manager at Paris Limousine Service in Long Island City. I have several Cadillac Escalades and Chevy sub in our fleet. We service some of the best 5 star hotels in the city and required to keep Island City. I have several Cadillac Escalades and Chevy sub in our fleet. We service some of the best 5 star hotels in the city and required to keep these vehicles in excellent shape. At times we need a quick turn around and the team at Empire are the best my service adviser is Kathy Buruyides and she always take care of my needs, John the manager is also very friendly, understanding and open door policy like I can walk in to his office without any appointment plus the Parts manager at Empire has always been very helpful. I give the whole team 20 out of 10. Kathy deserves a star. Rasheed Khan, Fleet Manager More

To be honest it was an amazing experience, it was my first time purchasing a car and thanks to Jesus, Valeria was an excellent help. She made me and my family understand all the elements of buying a car first time purchasing a car and thanks to Jesus, Valeria was an excellent help. She made me and my family understand all the elements of buying a car, after she made us super comfortable and had our full trust to buy a car that day. We appreciate all the assistance she has given to us, one word to describe her would be efficient, can't wait to come back and purchase a car for our oldest son. More

The staff was very professional, courteous, and accommodating. I was prepared to leave my car for the weekend, but due to the excellent service provided, I was able to get the work done in one hour accommodating. I was prepared to leave my car for the weekend, but due to the excellent service provided, I was able to get the work done in one hour. I was very grateful to Cathy the service representative. More