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Empire Buick GMC of Long Island City

Woodside, NY

Overview
Employees
Reviews
4.8
1,065 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,065 reviews

May 03, 2023

My vehicle always gets serviced in a timely manner and the staff is always friendly More

by Sticks.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vargas
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May 09, 2023 -

Empire Buick GMC of Long Island City responded

Sticks, We are so glad that our team could consistently get your automotive needs taken care of - quickly and efficient . It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope to see you again the next time your vehicle is ready for service.

April 30, 2023

Worst dealership and worst and arrogant staff lacking professionalism. They ran my credit score on 4 different banks without giving me actual price of vehicle. They asked me 30k more on selling internet More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
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May 01, 2023 -

Empire Buick GMC of Long Island City responded

Hello Joseph, We are very sorry to hear of your dissatisfaction with our dealership and we do apologize for any miscommunication with the price of the vehicle you were interested in. We would welcome the opportunity to speak with to you to see how we can help. Please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you

May 03, 2023 -

Empire Buick GMC of Long Island City responded

It is our goal to assist every customer into their next vehicle in a smooth efficient experience. We work with many different banks to ensure we are getting the best possible terms for every customer with even the most challenged credit situations! The price of the vehicle never changes, however the financing rates, depending on the specific credit and terms, can be daunting when viewing the total of the payments. These are terms set by the finance institution, not the selling price of the vehicle.

April 29, 2023

Great dealership friendly staff makes buying a car a stress free process that's what always brings me back. Joshua vargas is the absolute best! More

by tia67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Jhonnattan Valerio
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May 04, 2023 -

Empire Buick GMC of Long Island City responded

Tia67, Thank you so much for your wonderful review! We are so glad that Joshua could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 29, 2023

Joshua is amazing dealer. Has always work with me to get the best deal and someone who follow up with you when ever you call him. I Greatly appreciate him. More

by l.molina60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
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May 04, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Joshua this positive review! We are so glad that he consistently takes great care of you and he will be honored to know that you deeply value his service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 29, 2023

Great dealership friendly staff makes buying a car a stress free process that's what always brings me back. Joshua vargas is the absolute best! More

by tia67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Jhonnattan Valerio
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May 04, 2023 -

Empire Buick GMC of Long Island City responded

Tia67, Thank you so much for your wonderful review! We are so glad that Joshua could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

Great customer service. Great place to buy car. Loved it. Very friendly people, recommended. Go empire More

by tonmoyrahman.bd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review and recommendation! We are thrilled that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 24, 2023

He is great at what is does. The best and great dealership. The process was easy. More

by lambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! We are delighted that our team could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

April 19, 2023

This was the best car experience I had with any dealership ever. M oni Razzerman was an absolute doll and took care of my mother every step of the way was very patient showing her everything and ca More

by Distefanodiane79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin the manager, Charles Gaines
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Apr 26, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Moni and Justin took great care of you and your mother throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate your mother on her new Buick Encore- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Apr 26, 2023 -

Distefanodiane79 responded

Thank you I definitely will

April 19, 2023

we purchase our first cadillac from Moni, he is the most nice sale person we ever had, we had a very good experience with him, can't say more than that, very appreciated. More

by imranali.bk85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonnattan Valerio
Report | Print
Apr 26, 2023 -

Empire Buick GMC of Long Island City responded

Congratulations on your first Cadillac! We are honored to have been of assistance to you with your special purchase, and we are so glad that Moni could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

April 18, 2023

Diamond Bresil was very helpful. We were in and out quickly. Great service all around. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Bresil
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Apr 26, 2023 -

Empire Buick GMC of Long Island City responded

Brian, Thank you so much for your positive review! We are glad that Diamond could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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