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Empire Buick GMC of Long Island City

Woodside, NY

Overview
Employees
Reviews
4.8
1,058 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,058 reviews

May 07, 2023

Joshua really treated me with professionalism, respect and gave me a fenomenal deal on the 21 Dodge Durango I came looking for. Please go see Joshua Vargas. More

by jairomonzon5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Ilardi, Joshua Vargas
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May 10, 2023 -

Empire Buick GMC of Long Island City responded

Jairomonzon5, Thank you very much for your kind words. We are so glad that Joshua could provide you with the quality care that you deserve, and he will be honored to know how confident you are in his efforts. We warmly congratulate you on your new 2021 Dodge Durango- on behalf of the entire team!

May 07, 2023

Made an offer on a 2021 Escalade with 29500 miles that you want to sell at $97,000 dollars I made an offer at $85,000 dollars with $45,000 cash down payment and MONIs manager did not even give me the res More

by Fclimofrank
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Empire Buick GMC of Long Island City responded

Hello, We are very sorry to hear of your dissatisfaction with our dealership and were sorry that we couldn't come to an agreement on a price on the vehicle you were interested in. If you would like to discuss further, please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you

May 06, 2023

I would like to thank Robert Sorrenti and Empire Buick GMC of Long Island City for the excellent service that they provided to us in obtaining our vehicle. Robert is a very professional person. I highly More

by metteyman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti, Jhonnattan Valerio
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May 10, 2023 -

Empire Buick GMC of Long Island City responded

Metteyman, Thank you for taking the time to leave Robert this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that he could provide you with top-notch service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

May 03, 2023

My vehicle always gets serviced in a timely manner and the staff is always friendly More

by Sticks.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vargas
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May 09, 2023 -

Empire Buick GMC of Long Island City responded

Sticks, We are so glad that our team could consistently get your automotive needs taken care of - quickly and efficient . It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope to see you again the next time your vehicle is ready for service.

April 30, 2023

Worst dealership and worst and arrogant staff lacking professionalism. They ran my credit score on 4 different banks without giving me actual price of vehicle. They asked me 30k more on selling internet More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
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May 01, 2023 -

Empire Buick GMC of Long Island City responded

Hello Joseph, We are very sorry to hear of your dissatisfaction with our dealership and we do apologize for any miscommunication with the price of the vehicle you were interested in. We would welcome the opportunity to speak with to you to see how we can help. Please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you

May 03, 2023 -

Empire Buick GMC of Long Island City responded

It is our goal to assist every customer into their next vehicle in a smooth efficient experience. We work with many different banks to ensure we are getting the best possible terms for every customer with even the most challenged credit situations! The price of the vehicle never changes, however the financing rates, depending on the specific credit and terms, can be daunting when viewing the total of the payments. These are terms set by the finance institution, not the selling price of the vehicle.

April 29, 2023

Great dealership friendly staff makes buying a car a stress free process that's what always brings me back. Joshua vargas is the absolute best! More

by tia67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Jhonnattan Valerio
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May 04, 2023 -

Empire Buick GMC of Long Island City responded

Tia67, Thank you so much for your wonderful review! We are so glad that Joshua could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 29, 2023

Joshua is amazing dealer. Has always work with me to get the best deal and someone who follow up with you when ever you call him. I Greatly appreciate him. More

by l.molina60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Report | Print
May 04, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Joshua this positive review! We are so glad that he consistently takes great care of you and he will be honored to know that you deeply value his service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 29, 2023

Great dealership friendly staff makes buying a car a stress free process that's what always brings me back. Joshua vargas is the absolute best! More

by tia67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Jhonnattan Valerio
Report | Print
May 04, 2023 -

Empire Buick GMC of Long Island City responded

Tia67, Thank you so much for your wonderful review! We are so glad that Joshua could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

Great customer service. Great place to buy car. Loved it. Very friendly people, recommended. Go empire More

by tonmoyrahman.bd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review and recommendation! We are thrilled that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 24, 2023

He is great at what is does. The best and great dealership. The process was easy. More

by lambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! We are delighted that our team could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

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