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Empire Buick GMC of Long Island City

Woodside, NY

Overview
Employees
Reviews
4.8
1,065 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,065 reviews

May 17, 2023

Noemi Oyola was great and very informative about the truck I purchased. She was very certious truout the process. More

by mekhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Mekhi, Thank you for leaving Noemi this positive review! We are so glad that she was both kind and informative throughout your visit. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 16, 2023

Great service as always! ! Kathy Q is always on her game. Take your Cadillac here for top notch service. More

by Arash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Arash, Thank you for leaving Kathy this wonderful review! We are so glad that she consistently takes great care of you. It is an honor to know how confident you are in our efforts and we hope that you continue to choose us for all of your future automotive needs!

May 16, 2023

muy buen servicio y claridad muy buenos vendedores satisfecho al 100 %con todos gracias nohemi oyola y josue vargas More

by angel1924512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Noemi Oyola
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Angel1924512, Gracias por su evaluacion positiva! Nos complace saber que Noemi y Joshua le hayan brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar. Mil gracias!

May 13, 2023

Cami in on Saturday had the best Service in my vehicle by my service advisor Kathy Q More

by Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Questell
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May 15, 2023 -

Empire Buick GMC of Long Island City responded

Hello Singh, Thank you for taking the time to share your positive 5-star review. Kathy will be happy to hear she provided top-notch service. We hope to continue serving you and your future automotive needs.

May 08, 2023

Best service by my service Advisor Kathy Questell. She even had my car clean and ready More

by Khandaker samim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Khandaker, We are happy to hear that Kathy took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. We thank you for your 5-star rating and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

May 08, 2023

I waited three and half an hours and used wifi to watch English Premier league. Coffee was available but no fruits or snacks. Kathy was helpful with timing and information. More

by Baila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Empire Buick GMC of Long Island City responded

Baila, Thank you for taking the time to leave us this review. We are glad that Kathy was both kind and informative throughout your visit. It is our pleasure to serve you. We do apologize for the wait time that occurred during your service visit. We truly appreciate your feedback. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 08, 2023

The service personnel Kathy Questell is very friendly and knows her jobs. She is the best I ever had. Thank so much Kathy continue doing the you best at. More

by TREV_TING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Kathy this positive review and recommendation! We are so glad that she could provide you with 5-star service and she will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 07, 2023

Joshua really treated me with professionalism, respect and gave me a fenomenal deal on the 21 Dodge Durango I came looking for. Please go see Joshua Vargas. More

by jairomonzon5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Ilardi, Joshua Vargas
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May 10, 2023 -

Empire Buick GMC of Long Island City responded

Jairomonzon5, Thank you very much for your kind words. We are so glad that Joshua could provide you with the quality care that you deserve, and he will be honored to know how confident you are in his efforts. We warmly congratulate you on your new 2021 Dodge Durango- on behalf of the entire team!

May 07, 2023

Made an offer on a 2021 Escalade with 29500 miles that you want to sell at $97,000 dollars I made an offer at $85,000 dollars with $45,000 cash down payment and MONIs manager did not even give me the res More

by Fclimofrank
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Empire Buick GMC of Long Island City responded

Hello, We are very sorry to hear of your dissatisfaction with our dealership and were sorry that we couldn't come to an agreement on a price on the vehicle you were interested in. If you would like to discuss further, please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you

May 06, 2023

I would like to thank Robert Sorrenti and Empire Buick GMC of Long Island City for the excellent service that they provided to us in obtaining our vehicle. Robert is a very professional person. I highly More

by metteyman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti, Jhonnattan Valerio
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May 10, 2023 -

Empire Buick GMC of Long Island City responded

Metteyman, Thank you for taking the time to leave Robert this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that he could provide you with top-notch service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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