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Empire Buick GMC of Long Island City

Woodside, NY

Overview
Employees
Reviews
4.8
1,058 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,058 reviews

May 19, 2023

I’m a returning customer to this dealership and Josue Vargas makes the process simple!!! More

by aimparato76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! We are honored by your repeat business, and we are so glad that Joshua could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 17, 2023

Awesome service and friendly environment got by kathy q. Thanks a lot. I'll come here for the service again and again. Thanks. More

by Shahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Questell
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Shahan, Thank you so much for your wonderful review! We are so glad that Kathy could provide you with 5-star service. it is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

May 17, 2023

I had an excellent service Sally Perez was my service advisor. Took care of all my concerns. Completely satisfied! More

by Kalsang Sonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Kalsang Sonam, We greatly appreciate your 5-star rating! We are so glad that Sally took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 17, 2023

Noemi Oyola was great and very informative about the truck I purchased. She was very certious truout the process. More

by mekhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Mekhi, Thank you for leaving Noemi this positive review! We are so glad that she was both kind and informative throughout your visit. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 16, 2023

muy buen servicio y claridad muy buenos vendedores satisfecho al 100 %con todos gracias nohemi oyola y josue vargas More

by angel1924512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Noemi Oyola
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Angel1924512, Gracias por su evaluacion positiva! Nos complace saber que Noemi y Joshua le hayan brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar. Mil gracias!

May 16, 2023

Great service as always! ! Kathy Q is always on her game. Take your Cadillac here for top notch service. More

by Arash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Arash, Thank you for leaving Kathy this wonderful review! We are so glad that she consistently takes great care of you. It is an honor to know how confident you are in our efforts and we hope that you continue to choose us for all of your future automotive needs!

May 13, 2023

Cami in on Saturday had the best Service in my vehicle by my service advisor Kathy Q More

by Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Questell
Report | Print
May 15, 2023 -

Empire Buick GMC of Long Island City responded

Hello Singh, Thank you for taking the time to share your positive 5-star review. Kathy will be happy to hear she provided top-notch service. We hope to continue serving you and your future automotive needs.

May 08, 2023

Best service by my service Advisor Kathy Questell. She even had my car clean and ready More

by Khandaker samim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Khandaker, We are happy to hear that Kathy took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. We thank you for your 5-star rating and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

May 08, 2023

I waited three and half an hours and used wifi to watch English Premier league. Coffee was available but no fruits or snacks. Kathy was helpful with timing and information. More

by Baila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Empire Buick GMC of Long Island City responded

Baila, Thank you for taking the time to leave us this review. We are glad that Kathy was both kind and informative throughout your visit. It is our pleasure to serve you. We do apologize for the wait time that occurred during your service visit. We truly appreciate your feedback. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 08, 2023

The service personnel Kathy Questell is very friendly and knows her jobs. She is the best I ever had. Thank so much Kathy continue doing the you best at. More

by TREV_TING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Kathy this positive review and recommendation! We are so glad that she could provide you with 5-star service and she will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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