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Empire Buick GMC of Long Island City

Woodside, NY

4.8
1,065 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,065 reviews

June 30, 2023

Valeria was not good she was excellent she spent her time with us and gave us every detail and I left the same day with my new Yukon XL. and she has a lot of patience thank you More

by juanmao18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses, Jhonnattan Valerio
Jul 05, 2023 -

Empire Buick GMC of Long Island City responded

Juan, Thank you for leaving Valeria this wonderful review! We are thrilled that she could be of assistance to you and ensure that your visit was smooth and successful. We wish you the warmest congratulations on your new Yukon XL. Please drive safely, and do not hesitate to give us a call if there is anything more that Valeria or the team may help you with!

June 24, 2023

Great experience especially moni kind caring attentive the best worked well with Justin his mgr spoke to Charles the dealer mgr great rapport all working as a team More

by trb
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Charles Gaines
Jun 25, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your 5-star review! We are pleased that Moni, Justin, and Charles could be of assistance to you and ensure you had a positive overall experience! We greatly appreciate the opportunity to work with you. Please drive safely, and be sure to give us a call if there is ever anything more that our team may help you with!

June 22, 2023

Empire GMC was an incredible buying experience. I was assisted by Charlie(GM), Mike(Finance Manager) and Juan(Sales). They were professional, knowledgeable and courteous. I have purchased over 20 c More

by Tmccoy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Martindale, Charles Gaines
Jun 22, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are happy to hear that Charles, Mike, and Juan could provide you with 5-star service. It is an honor to have earned your confidence and loyalty. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us ac all if there is ever anything more that we may help you with.

June 18, 2023

We just completed our 4th lease at this location. It started a little not so great but Tristian and Neil turned things around for us. They were very attentive and gave us great treatment. I recommend More

by Michael&Golda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Martindale & Neil, Tristan George
Jun 19, 2023 -

Empire Buick GMC of Long Island City responded

Golda, Thank you for taking the time to share your experience. Your satisfaction is so important to us, and we are pleased that Tristan and Neil could ensure you and your husband had a positive experience. We are so appreciative of your continued business. Please be sure to give us a call if there is ever anything more that our team may help you with.

June 06, 2023

Very Shady Dealership. ..Buyer Beware!!! GREAT place if you want the WORST car shopping experience... EMPIRE of LIC did not Honor the internet price as claimed even with Pr More

by ParkayP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
Jun 08, 2023 -

Empire Buick GMC of Long Island City responded

Hello, We are very sorry to hear of your dissatisfaction and your concerns with our dealership and we do apologize for the lack of customer service by our team. We would welcome the opportunity to speak with to you to see how we can help. Please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you

June 04, 2023

I was extremely impressed and satisfied with Jesus Rosa and the entire Empire Cadilliac Buick GMC dealership. More

by jcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gaines, Vito Ilardi, Jhonnattan Valerio
Jun 05, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Jesus and our dealership this excellent review! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

Jun 05, 2023 -

jcl responded

I have been dealing with Empire Cadilliac Buick GMC dealership for many years and could not believe that their sales team members, Jesus and Charles, could get even more professional than i remembered. I was extremely impressed and satisfied and would recommend Empire Cadilliac Buick GMC dealership to my friends and family and tell them to ask for Jesus Rosa.

Jun 05, 2023 -

jcl responded

I have been dealing with Empire Cadilliac Buick GMC dealership for many years and could not believe that their sales team members, Jesus and Charles, could get even more professional than i remembered. I was extremely impressed and satisfied and would recommend Empire Cadilliac Buick GMC dealership to my friends and family and tell them to ask for Jesus Rosa.

June 02, 2023

Empire buick gmc has delivered great service iam a happy customer Thank you very much. More

by Johnblaze210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherise Dawkins
Jun 05, 2023 -

Empire Buick GMC of Long Island City responded

John, Thank you so much for your excellent review! We are thrilled to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

May 31, 2023

Excellent customer service Dan was a great salesman Took the trade with no issues I’ll be backs again More

by Bkallday78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jun 01, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Dan took great care of you and made your experience with us as smooth as possible. It is our pleasure to serve you. We look forward to an opportunity to work with you again!

May 31, 2023

I came into empire Gmc and was treating so well, Robert sorrenti really listened to everything I asked for and made the process so easy for me. I felt so comfortable and very happy with the entire team. I More

by Tarkeyghyanghyolmo2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Jun 01, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review and recommendation! Providing a smooth and efficient experience is always our goal, and we are glad that Robert's efforts could meet your satisfaction. It is an honor to have earned your confidence and loyalty. We look forward to continue providing you with our best care in your visits to come!

May 31, 2023

Always the best at Empire GMC. When my almost 20 year old Yukon needs attention Kathy and Marlon always hook me up. The piece of mind is work it 😁. More

by Moore2IT 05 Yukon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Kathy and Marlon consistently take great care of you and your Yukon. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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