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Emmons Autoplex
Webster, TX
338 Reviews
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Showing 338 reviews
April 27, 2023
General Manager is a joke. Car is listed as having features it did not. 2 days after purchase, backup camera and heated seats began to glitch. Manager claims they knew of the i Car is listed as having features it did not. 2 days after purchase, backup camera and heated seats began to glitch. Manager claims they knew of the issues yet did not disclose them. The only reason for the 5 star reviews is that they pressure you to leave a review prior to leave the premises. More
by M.R
Employees Worked With
Darrell Daigle, Gary Emmons
April 26, 2023
Nice selection of clean used vehicles, we recently purchased from another local dealer,but we will come to Emmons for the next one, Eduardo Ramirez help us this time. purchased from another local dealer,but we will come to Emmons for the next one, Eduardo Ramirez help us this time. More
by Martha T
Employees Worked With
Eduardo , Gary Emmons
April 25, 2023
Do not buy a car here! All they sell is lemons. My girlfriend and I bought a car here one year ago and has been nothing but problems since day one. The navigation system ne All they sell is lemons. My girlfriend and I bought a car here one year ago and has been nothing but problems since day one. The navigation system never works. Somedays the screen doesn't even turn on. All the air vents have literally fallen out of their slots and have some kind of sticky residue. The plastic guard flap under the engine just fell off on the highway. The steering rack and right side axle are completely shot. Passenger side window stopped working and then there was a slow leak coming from the front right tire. Took it to the shop and they said nothing wrong with the tire but there is a crack in the front right wheel. The shop we took it too said they have to fix more cars from Emmons than any other dealer. He stated, this dealer ship pushes cars off the lot as fast as possible with minimal readiness for the consumer so they can feed the funding to their "race team". We attempted to give the car back inside of three days of purchase and they refused. This is the worst dealer to purchase a vehicle from. Save your self the headache and go to a reputable dealer not this garbage place. This is almost laughable at this point. Super exciting wondering if this car is just gonna completely fall apart here soon. If I could offer I would. negative stars. More
by Warriorcode14
Employees Worked With
Frank (Sales Manager), Eduardo (Sales Rep)
April 23, 2023
My sales person, Joe Palacias was inviting, knowledgeable, and went out of his way to provide me the best experience in making an informed decision on my new ride. I highly recommend Joe, Donny knowledgeable, and went out of his way to provide me the best experience in making an informed decision on my new ride. I highly recommend Joe, Donny, and Emmons Autoplex for your next purchase. More
by Ace2hayes
Employees Worked With
Joe Palacias, Darrell Daigle, Gary Emmons
April 21, 2023
Buyer beware! High power sales team will charge you thousands extra for unwanted and un-asked for products. Theft prevention etching $395! $395 dealer fee (Whats t High power sales team will charge you thousands extra for unwanted and un-asked for products. Theft prevention etching $395! $395 dealer fee (Whats this for) I bought a car online. Wired the money in full and in advance and when I got there they acted like I was invisible. Truck had no tailpipe! A $40000 truck! No spare, no tailpipe and when I headed down the road the tires were so far out of balance it wouldn’t go over 65MPF or it would shake your fillings. BUYER BE WARE! GO LOOK IN PERSON BEFORE YOU PURCHASE ON LINE PLEASE. More
by Bertsboat
Employees Worked With
Kevin Servellon, Darrell Daigle, Gary Emmons
