Emmons Autoplex

Thank you for the help Mitch. It was nice to speak with an honest salesman. It was nice to speak with an honest salesman. More

I think we can all agree that the car buying experience sucks, but this dealership made it SO MUCH WORSE. We test drove a car, liked it, sat down to look at the paperwork and there were a couple of add sucks, but this dealership made it SO MUCH WORSE. We test drove a car, liked it, sat down to look at the paperwork and there were a couple of additional fees (one being $400 for theft warranty; the car we wanted was not worthy of being stolen, so we asked to opt out). Our salesman told us he was unable to make that call and would need to talk to his sales manager, Greg. We had to wait about an hour for him to get with Greg because there was a line out the door with other salesmen waiting to speak with him. When we finally got our chance to speak with Greg, he spoke on end about stats related to the company, then he told us a long winded story about his family. After he finished all of his story telling, he told us no, they never waiver these fees. We asked why the salesman couldn’t have just told us that instead of making us wait over an hour to hear that and he said the salesman didn’t have authority to make that call?? Greg was extremely rude and tried reiterating the importance of the theft warranty, telling us how his son had his car stolen 7 years ago (who cares?). Unfortunately we did end up giving them our business because we were in a bind and did not have the luxury of time to keep shopping. Note to the Sales Manager (Greg): if you are going to waste customers valuable time, give them the discount. Otherwise, cut to the chase or give your salesmen autonomy to make these decisions. If you have time to keep shopping, I wouldn’t bother coming here. More

Fast and efficient friendly. Felipe was a pleasure to deal with. I would recommend this dealership Felipe was a pleasure to deal with. I would recommend this dealership More

It was great experience and all the people there as professional as can be. Thank you Emmons and Joe!! professional as can be. Thank you Emmons and Joe!! More

My first experience dealing with Emmons and I couldn’t be more pleased. My salesman Joe was very professional, polite and helpful. As were all the people I dealt with, the lady at the front desk and Brooke t more pleased. My salesman Joe was very professional, polite and helpful. As were all the people I dealt with, the lady at the front desk and Brooke the manager who did my paperwork and took my money. I seldom buy a used vehicle but the car I was looking for hasn’t been made since 09 and Emmons had exactly what I was looking for. Feel confident if I were ever to have an issue with it they would do their best to make me happy. Definitely would do business with them again and highly recommend to anyone looking for a vehicle to check with Emmons first. Thanks again for a great buy and great service. More

The quality of vehicles along with knowledgeable and helpful sales personnel and finance department led me back to Emmons Autoplex for my second truck in less than a year helpful sales personnel and finance department led me back to Emmons Autoplex for my second truck in less than a year More

Honest and upfront. Caring staff that was not pushy and wanted to address any problems that we had. Fixed everything we pointed out to make the deal work out. Caring staff that was not pushy and wanted to address any problems that we had. Fixed everything we pointed out to make the deal work out. More

Had a great experience at Emmons Autoplex. Aurtro who helped me get in my car was awesome! Highly recommend. And very patient. Thank you again Melisa Mireles Pasadena, Tx Aurtro who helped me get in my car was awesome! Highly recommend. And very patient. Thank you again Melisa Mireles Pasadena, Tx More

Felipe was good help will most definitely come back too him and recommend people over him and recommend people over More

Great prices & great staff ! Recently got my truck from there and wow it’s been great. Shannon was really good to work out the deal with , definitely will be coming back for vehi Recently got my truck from there and wow it’s been great. Shannon was really good to work out the deal with , definitely will be coming back for vehicles !! More