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Emmons Autoplex

Webster, TX

Overview
Reviews
Vehicles
4.4
345 Reviews
Call Dealership (713) 943-1958
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1423 FM 528

Webster, TX

77598

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Showing 345 reviews

April 30, 2024

Mr Eduardo R was outstanding help Quick service Got supervisor to clarify fees Everything was great More

by chrisvons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo R excwllent
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April 21, 2024

The dealership environment is spectacular, the staff is super friendly, very professional. I highly recommend More

by glgallet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin (Salesman) Terry Emmons, Darrell Daigle, Gary Emmons
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April 01, 2024

Felipe is the best salesperson I have ever had! Thank you Emmons for the beat deal on my new car More

by marcosanchez19733.ms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Daigle, Gary Emmons
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March 28, 2024

Kevin was the best sales rep. He was great to deal with. Quick, and upfront with the entire deal More

by Mark Weaver
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrell Daigle
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March 10, 2024

When I said I wasn't comfortable with the car because of all the previous electrical codes the manger got very pushy and told me I didn't know what I was looking at or talking about. I have been working on More

by Speed_Freak5150
Recommend Dealer
No
Employees Worked With
Darrell Daigle
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Apr 30, 2024 -

Emmons Autoplex responded

Speed_Freak5150 - I see your email tied to a lead but it was back in July of 2022. Your review is dated March 10, 2024. Therefore, I cannot dive down to see who you worked with, what manager you spoke to, and what vehicle you were looking at. At your convenience, contact me at gemmons@emmonsautoplex.com or 713-943-1958 EXT. 1004 and let's discuss what happened. - Gary Emmons

March 09, 2024

Ana was very professional and made our car buying experience very easy. I would highly recommend Emmons Autoplex and definitely recommend Ana for all your car buying needs! Thank you Emmons for a g More

by Angie_d74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Daigle, Gary Emmons
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March 06, 2024

Had an appointment with Felipe Canales on Saturday March 2nd. Even spoke to him over the phone where I notified him I was in route. I drove over 150 miles to view and possibly purchase a 2010 Volkswagen J More

by mhghb251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felipe Canales
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Mar 06, 2024 -

Emmons Autoplex responded

mhghb251- When I hear of a customer having an experience you had, it literally makes me cringe. There is absolutely no excuse for Felipe not to be prepared and ready prior to your visit. We have over 800 vehicles in inventory and are an extremely high-volume dealer, but that does not give any of my sales associates a pass for not properly handling a customer. On behalf of my entire team, I apologize that we did not do a better job. If you decide to give us a second chance, I will make sure your visit here is nothing like your first. – Gary Emmons

March 04, 2024

No help at all overpriced vehicles, communication still horrible. Still in the market for a vehicle More

by fredricobillings82
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Darrell Daigle, Gary Emmons
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Mar 06, 2024 -

Emmons Autoplex responded

Fredricobillings82 – I see you have been in contact with Eduardo as recently as yesterday via text messaging. I am not sure why you feel our vehicles are overpriced, but we do guarantee the lowest price in 300 miles. You appear to be from Arkansas, so let us know if you would like us to provide you with any additional specific pictures or videos and if you need a referral for transporting the vehicle to you. – Gary Emmons

March 02, 2024

The sales process was simple and not pushy. Kenny was great to work with. The finance department was professional and helpful. The entire experience at Emmons was pleasant. More

by jforte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Nguyen
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February 24, 2024

Smooth and easy process working with this dealership for the 3rd time now. Highly recommend. More

by Mbnunemaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Darrell Daigle, Gary Emmons
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