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Emmons Autoplex

Webster, TX

4.4
338 Reviews

1423 FM 528

Webster, TX

77598

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Showing 338 reviews

June 22, 2020

Great service, great experience I was needing to buy a used vehicle but I was dreading the process of going to a dealer. Emmons was the second place I went. I was impressed by the cl More

by mark.gartner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Servallon
June 20, 2020

Customer service was superb!!!...Jordan Martinez was great and very familiar with his job...He was very detailed and willing to help in any way he could!!! More

by Maddoxfam4
Recommend Dealer
Yes
Employees Worked With
Jordan Martinez was outstanding!
June 18, 2020

My experience was amazing. Definitely I will pass the word to my family. Ty was a lot of help he made everything so simple on my end. More

by lynn.tran3030
Recommend Dealer
Yes
Employees Worked With
TY, Darrell Daigle, Gary Emmons
June 15, 2020

Ryan was easy to work with and extremely efficient in returning calls, answering questions and preparing the vehicle for me. Painless and fun experience. I would definitely shop with him again. More

by T2building
Recommend Dealer
Yes
Employees Worked With
Ryan Walker
June 13, 2020

Brian at Emmons Auto plex gave us excellent service even during these pandemic times. My family and I are frequent customers and the quality of used vehicles they always have on the lot. More

by Jpmiles79
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
June 10, 2020

Easy, no hassle, quick service. Ty was very easy to work with and moved me through the car by buying process quickly, efficiently, and with very little stress. If I need another vehicle in the future I will More

by Tim McCurley
Recommend Dealer
Yes
Employees Worked With
Ty Youngblood
June 03, 2020

Had been looking for a pickup truck for quite awhile and my son’s friend suggested checking w/Scott Hinton @ Emmons Autoplex regarding a truck he had seen advertised. Met Scott & asked him @ the truck & a More

by Earl P
Recommend Dealer
Yes
Employees Worked With
Scott Hinton
June 02, 2020

I wanted to give Alberto a big thanks for his Courtesy and professionalism today.. He made the purchase much more pleasurable. Thanks for reaching out and making this possible.. Tammy and Meg. 😊 More

by tammylthomas12
Recommend Dealer
Yes
Employees Worked With
Appraisal Team..., Darrell Daigle, Gary Emmons
May 14, 2020

Horrific exp so rude and racist!SmhRacist.l was treated Horrific exp so rude and racist! Smh Racist.l was treated horrible Discrimination indeed I was nice and kind but they've just acting all prejudi More

by Exposing that Racism
Recommend Dealer
No
Employees Worked With
Bald guy
May 14, 2020 -

Emmons Autoplex responded

I am disappointed to hear your opinion of our dealership, but I take your comments very seriously. We have sold thousands of vehicles over the past 48 years to many different people of all races. During your visit here, you initially became agitated when we could not pull your credit bureau due to it being locked. To accommodate you, the Sales Manager, Jeff Miller, still sent your application to a few banks based on the information you had written on your credit application. The only approval we received required approximately 20% down on a Dodge Charger you were interested in. You became extremely angry when the bank declined your request to only put a little over 2% down. We offered to show other vehicles that would work based on the down payment you had, but you declined. You only wanted a Dodge product. It is our mission to sell a vehicle to every customer that walks in our doors. We do not make the decision on down payment, monthly payment, interest rate or length of term. The banks do. We never like to lose a customer over a bank’s decision. However, when you do not pay cash the bank will always have the final say on the conditions of the approval. – Gary Emmons

May 10, 2020

Richard Salas was very professional, fast and easy to work with. Highly recommend him at Emmons Autoplex. He did a wonderful job! He was awesome! More

by Jljaksch
Recommend Dealer
Yes
Employees Worked With
Richard Salas, Darrell Daigle, Gary Emmons
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