
Emmons Autoplex
Webster, TX
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The dealership is awesome & my salesman Shawn Day was awesome! They had the vehicle that I called for already pulled up when I got there & ready for a test drive awesome! They had the vehicle that I called for already pulled up when I got there & ready for a test drive More
My experience with the entire Emmon's Autoplex team was the best car buying experience I'd ever had! Then helped put me in the vehicle I wanted and worked with me to put together the best deal and package the best car buying experience I'd ever had! Then helped put me in the vehicle I wanted and worked with me to put together the best deal and package I could find anywhere. My salesman, Shawn, Christopher and Edward in Finance, and Mr. Guile, the GM, are true professionals, and down to earth people. Not what you typically find at most dealerships. They remove all of the stress that usually comes with a large purchase and make it smooth and quick! I left the dealership with an excellent vehicle, at an excellent price, with excellent protection. If I could give more than 5 stars, I would. It is very much well deserved! More
It was a great experience all around. I test drove a used Honda CRV and the front end seemed to 'bounce' quite a bit, apparently due to a bad tire. Emmons put 4 new tires on it and it drive just like new. I Honda CRV and the front end seemed to 'bounce' quite a bit, apparently due to a bad tire. Emmons put 4 new tires on it and it drive just like new. I worked with Matt to purchase the CRV for a fair price and it drives wonderfully. Tremendous job guys! More
Beware of the fine print! You will be told after purchase and they are worthless charges. Old Pasadena used car dealer with fast talking manager, and they are worthless charges. Old Pasadena used car dealer with fast talking manager, More
Shawn and the Emmons team did a great job. I would recommend them to others people. The dealership is nice, clean and the team are professional. recommend them to others people. The dealership is nice, clean and the team are professional. More
Got a great price on an awesome GMC truck. The salesman Donnie was very friendly, helpful, patient, and courteous. Went over all the paper work in detail. He also went over all the features on the truck Donnie was very friendly, helpful, patient, and courteous. Went over all the paper work in detail. He also went over all the features on the truck with us. I would recommend the dealership and Donnie to anyone wanting to puchase a vehicle. More
Very sad to say that I am giving a one star. I really wanted to give 5 stars but one issues caused this what seemed like a great company to work with go from 5 to 1 with my appraisal. I was told in the wanted to give 5 stars but one issues caused this what seemed like a great company to work with go from 5 to 1 with my appraisal. I was told in the beginning of the process if I had an offer from Texas Direct Auto they would accept it and match it. In the end they did not. I gave them every opportunity to make this right but they just didn't. I still bought the truck because one I liked it and two I would have been in the negative if I took the trade in back to Texas Direct Auto due to the tax savings. Honestly, I think they knew that and therefore wouldn't make this right. So learn from me and my situation....if they say they are going to accept another appraisal PLEASE question the management as well and get them to put something in writing or be very mindful and keep a close eye on the "deal sheet". Other than this issues (which was a $1,000 issue) they seemed to be very nice and I hope they learn from this mistake. By the way, I am still open for them to correct this wrong. More
For an old man who was completely unprepared to buy a vehicle, the boys at Emmons treated me like a king, and went above and beyond service for my satisfaction! vehicle, the boys at Emmons treated me like a king, and went above and beyond service for my satisfaction! More
I bought a 2017 F150 there a few months back. I got to say that the price was very good and the sales person and sales manager made it a pleasant buying experience. say that the price was very good and the sales person and sales manager made it a pleasant buying experience. More