Back

Emmons Autoplex

Webster, TX

4.4
338 Reviews

1423 FM 528

Webster, TX

77598

Directions

By Type

Showing 338 reviews

January 21, 2021

It was a great experience all around. I test drove a used Honda CRV and the front end seemed to 'bounce' quite a bit, apparently due to a bad tire. Emmons put 4 new tires on it and it drive just like new. I More

by Looking4aHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt (Salesman), Darrell Daigle, Gary Emmons
January 20, 2021

Beware of the fine print! You will be told after purchase and they are worthless charges. Old Pasadena used car dealer with fast talking manager, More

by anchorron
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager
Jan 21, 2021 -

Emmons Autoplex responded

Anchorron – I have no idea if you made a purchase from our dealership or not. Your Dealer Rater screen name, Anchorron, does not give me enough to go on. What is clear after reading your review is you have no real knowledge of us, or our former city. It is not accurate and is insulting to the hard-working people who have grown up and raised their families in Pasadena. The review actually says more about you than it does anything else. -Gary Emmons

January 02, 2021

Shawn and the Emmons team did a great job. I would recommend them to others people. The dealership is nice, clean and the team are professional. More

by chandew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Cruz, Darrell Daigle, Gary Emmons
December 28, 2020

Got a great price on an awesome GMC truck. The salesman Donnie was very friendly, helpful, patient, and courteous. Went over all the paper work in detail. He also went over all the features on the truck More

by scott11330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Daigle, Gary Emmons
December 23, 2020

Thank you Rob. I appreciate the no haggle sale. I got a car that will last me a long time. I am happy with my purchase. More

by Crsusen06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Burkhart , Darrell Daigle, Gary Emmons
December 23, 2020

Very sad to say that I am giving a one star. I really wanted to give 5 stars but one issues caused this what seemed like a great company to work with go from 5 to 1 with my appraisal. I was told in the More

by Kyle G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert and management team
December 21, 2020

For an old man who was completely unprepared to buy a vehicle, the boys at Emmons treated me like a king, and went above and beyond service for my satisfaction! More

by steve.tmpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Slaughter , Darrell Daigle, Gary Emmons
December 19, 2020

I bought a 2017 F150 there a few months back. I got to say that the price was very good and the sales person and sales manager made it a pleasant buying experience. More

by Petem974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales person, sales manager, front desk
December 04, 2020

Great buying experience, no pressure at all answered all my questions, and a fair trade in value. Will do business with Emmons in the near future. More

by Keith.1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny, Shawn
November 23, 2020

Bought a car without going to the dealership and was the most headache experience ever. Always waiting on paperwork, have to setup your own delivery and the car still hasn't left the dealership, I should of More

by Jessepeyton21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Britt
...
25
...