Emmons Autoplex
Webster, TX
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nice ans friendly peoplei liked the service and the attention will definily recomended also like the fact that the price you see its the price you pay attention will definily recomended also like the fact that the price you see its the price you pay More
I had Matt Christian take care of everything for me. Got me a good deal and was awesome to work with. I would definitely recommend buying from here. me a good deal and was awesome to work with. I would definitely recommend buying from here. More
Kevin was a great! He listened to what I was looking for in a car and we bought a great one. He answered all of our questions and had a great attitude. in a car and we bought a great one. He answered all of our questions and had a great attitude. More
Pickup was not ready waited 3 hrs to get paperwork done and inspection on vehicle Matt was very helpful on the phone. Brandon was excellent at customer care and information title work was accurate and pro and inspection on vehicle Matt was very helpful on the phone. Brandon was excellent at customer care and information title work was accurate and prompt vehicle prep and inspection took to long More
This was our first purchase from Emmons Autoplex. It was the best experience we have ever had purchasing an automobile. Brandon was our salesman and he was very personable and efficient at his job. Terry, o the best experience we have ever had purchasing an automobile. Brandon was our salesman and he was very personable and efficient at his job. Terry, one of the owners, checked on us frequently to make sure we were being taken care of and didn’t need anything. We will definitely recommend Emmons to anyone needing a car. More
Kevin was the best salesperson I have ever worked with. He is patient, kind, and attentive. For my daughter's first car purchase, we needed to test drive several different cars on the lot before making a f He is patient, kind, and attentive. For my daughter's first car purchase, we needed to test drive several different cars on the lot before making a finL decision. Kevin never hesitated with any request, though he was managing other customers simultaneously. He also was considerate of our time and efficient whe doing business with us Thanks, Kevin, for delivering impeccable professional service. More
In May I bought a used Jeep Wrangler Rubicon unlimited from Emmons. My salesman was very good to work with—the management not so much. After buying the car and getting it checked for a road trip to Colo from Emmons. My salesman was very good to work with—the management not so much. After buying the car and getting it checked for a road trip to Colorado, I found numerous defects that should have been disclosed and/ or fixed by the dealer. The spare was smaller and the wrong size for tires on the Jeep. One of the wheels had clearly been a wreck at some point. I asked the dealer to provide a proper sized spare and they declined. Evidently they think you can drive a 4 wheel jeep off road with different sized tires. On a less drastic level, I found that Emmons had not bothered to have the outstanding recall matters addressed. I clearly could address this, but what is the point of their multipoint inspection. The issues did not end there. They knew I intended to take the vehicle to a home in Colorado and to tow a small trailer. Guess what, they never checked the hitch wiring to see if it was working—so much for the mulit-point inspection. Finally, the radio was failing. While they offered to address this, they wanted me to bring the car back from Colorado. I had gone to Emmons because they seemed to get good reviews. Do not accept those reviews at face value. Do not rely on their inspections. I gave them every chance to find solutions to these problems. Instead of standing behind their product, they took senseless positions. It was really disappointing. More