Emich Volkswagen - Service Center

Great car, great service. Thanks to John Orlando for making it easy and following up as needed. Thanks to John Orlando for making it easy and following up as needed. More

Milo was extremely helpful and responsive. My car had an intermittent, hard to track down issue, and across 3 separate visits, Milo was always happy to help, including allowing my to come in o My car had an intermittent, hard to track down issue, and across 3 separate visits, Milo was always happy to help, including allowing my to come in on short notice to catch an error code with the OBD2 scanner. I definitely plan to continue returning to Emich VW for service and hope to work with Milo again. More

My most recent service was great. The check in was quick and the service was completed quickly and professionally while I waited. The check in was quick and the service was completed quickly and professionally while I waited. More

Great experience best place to take your volkswagen to have vw trained experts fix you vehicle right the first time. have vw trained experts fix you vehicle right the first time. More

As always the service was great! Computer systems were down when I dropped the car off - Jered handled it well and my car was ready well before the end of the day. THANK YOU Computer systems were down when I dropped the car off - Jered handled it well and my car was ready well before the end of the day. THANK YOU More

The staff was very professional, estimated repairs needed and time allotted to service while I waited. Service rep, Milo was very helpful and answered all my questions regarding repairs and my interest in se and time allotted to service while I waited. Service rep, Milo was very helpful and answered all my questions regarding repairs and my interest in selling the car. Very pleased with everyone I came in contact with. More

Emich's service department is excellent. They got me in for for service on very short order and they are very professional. I will use them for all my service requirements in the future. They got me in for for service on very short order and they are very professional. I will use them for all my service requirements in the future. More

I took my VW convertible beetle in because the top would not work I got a quote for $7,000.00 with $1,500,00 being parts. Seems a bit excessive in labor costs. not work I got a quote for $7,000.00 with $1,500,00 being parts. Seems a bit excessive in labor costs. More

Staff very friendly and efficient. I love the video recordings of the service. Worth the drive from the mountain communities. I love the video recordings of the service. Worth the drive from the mountain communities. More

I purchased a 2020 Tiguan with 17,000 miles on it in May and within a few days had brake problems. I took it in for service at Emich a few days later and they said the brakes were fine, just wet and squeaky and within a few days had brake problems. I took it in for service at Emich a few days later and they said the brakes were fine, just wet and squeaky from all the rain. The brake problems persisted and actually got worse so I took it in again and the service department said I needed to have my brakes (rotors and pads) replaced. I had only put a few thousand miles on the car over the summer and from what I read, rotors and brakes don't need replacement until around 50,000 miles. So, they either sold me a car with brake issues or they were not being honest about them needing replacement. I asked if they could do the replacement at no cost since I just purchased it and they did not charge me the first time for the inspection and they refused. This was after I spent $1,300 to have the oil pan replaced that I could not afford and had to take out a loan to pay. More