Emich Volkswagen - Service Center

Colt was great from start to finish and he kept updating me every day and if I needed any service again I would contact him again directly. me every day and if I needed any service again I would contact him again directly. More

The individual departments are competent in their own area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting text, mail and email notifications about this same recall. They neglected to reset the service interval counter after the inspection, so that the car continued to say "PLEASE SCHEDULE AN INSPECTION SERVICE". We had to ask for that to be corrected four times. We left the car for four days to allow several services to be completed but the different departments didn't communicate with each other about who would do what when, so we got unclear and inaccurate information about when the car would be ready. To be fair, they did complete all tasks by Friday and the car looks and runs awesome. More

Great job by Jared. On time, only thing is they didn't wash my car. On time, only thing is they didn't wash my car. More

Gods among mere mortals. The best experience I have ever had in a service department. The best experience I have ever had in a service department. More

Easy to communicate with. They got the work done and even offered me a ride They got the work done and even offered me a ride More

I had a great experience! It was a quick and easy experience, I was able to drop off my car, connect with Milo and get my car serviced right away! It was a quick and easy experience, I was able to drop off my car, connect with Milo and get my car serviced right away! More

The service from Colt was great and the service from VW was great, too. Thank you, from VW was great, too. Thank you, More

They are Customer oriented, They also are communicative, friendly, polite and above all else trustworthy. friendly, polite and above all else trustworthy. More

The service is quick, the team is friendly and helpful, and the concessions and lounge are nice. and the concessions and lounge are nice. More

Great work. Thank you for the quick and prompt service. I’m happy with the service. Thank you for the quick and prompt service. I’m happy with the service. More