Emich Volkswagen - Service Center

DO NOT BRING YOUR CAR HERE!!! YOU WILL BE SORRY! They had my car for a week and a half. Broke my windshield and now are telling me that they don't care and are not going to pay for it. Will not help at all my car for a week and a half. Broke my windshield and now are telling me that they don't care and are not going to pay for it. Will not help at all. They said unless they had proof that a technician did it deliberately it was my responsibility to pay for it.. I have never had anything like this happen before in my life. The floor manager was rude. The owner was condescending. Please do yourself a favor and do not let them touch your car!! More

Emich is our go to dealer. The service department is attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates sta attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates status, addresses any concerns and makes the experience positive. More

Excellent service, however, they couldn't address two technical (specs) questions I inquired about. The waiting time was very comfortable. The place is meticulously clean. technical (specs) questions I inquired about. The waiting time was very comfortable. The place is meticulously clean. More

did all the work perfectly had a problem making new key and they went to great lengths to get the problem solved made several keys and had vw corporate involved. Best service I have received at a dealershi and they went to great lengths to get the problem solved made several keys and had vw corporate involved. Best service I have received at a dealership More

Emich did a great job finding new brake pads in a timely fashion and did a great job servicing our Atlas. Colt was a pleasure to work with. fashion and did a great job servicing our Atlas. Colt was a pleasure to work with. More

Appointment took longer than promised Tried to sell me Appointment took longer than promised Tried to sell me an alignment I didn’t need Didn’t wash my car Terrible experience and I will not be back Appointment took longer than promised Tried to sell me an alignment I didn’t need Didn’t wash my car Terrible experience and I will not be back More

Always fast service and super helpful staff who are honest about what my car needs/what’s going on with it. I love how when I get my car serviced they send me a video explaining and showing what they d honest about what my car needs/what’s going on with it. I love how when I get my car serviced they send me a video explaining and showing what they did and giving me an update on the condition of my car parts. More

Great and fast service for my Touareg. Gave me full report for potential repairs but no pressure to get them done until truly necessary. Will definitely come back. I purchased 3 vehicles from them a report for potential repairs but no pressure to get them done until truly necessary. Will definitely come back. I purchased 3 vehicles from them as well. More

Great experience that Jarred provided! The dealership is always very organized and timely with any service that I have needed. I would highly recommend the dealership. always very organized and timely with any service that I have needed. I would highly recommend the dealership. More

Fred and his team have always done a great job helping our family find a car. From the beginning of the process to the end they always exceeded our expectations. Great communication, outstanding prices, a our family find a car. From the beginning of the process to the end they always exceeded our expectations. Great communication, outstanding prices, and wonderful customer service. At Emich they always going out of their way to make sure everything is perfect. I would highly recommend this dealership. More