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219 Reviews of Emich Volkswagen - Service Center
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July 15, 2021
Just WOW! I had to take my 19 VW Jetta GLI to get some updates and to make the ride sweeter. I worked with Jered Beeman & Tanner Valencia and they were the absolute best to work with on the service side o updates and to make the ride sweeter. I worked with Jered Beeman & Tanner Valencia and they were the absolute best to work with on the service side of things. They were professional, knowledgeable, and overall awesome! That's coming from someone who came from the same industry. Thanks guys! More
by alex202
Employees Worked With
Jered Beeman, Tanner Valencia
May 25, 2021
Excellent service and dealer. Bought 3 vehicles from Emich and appreciate their quality and service to clients. Drive an hour just to do business here, so that says something. Emich and appreciate their quality and service to clients. Drive an hour just to do business here, so that says something. More
by Chadwick
Employees Worked With
Milo
May 15, 2021
I drove from Seattle to Denver. Heard a strange sound...Emich VW fit me in right away...carried out a free safety check! Great, friendly service Thank you! sound...Emich VW fit me in right away...carried out a free safety check! Great, friendly service Thank you! More
by SallyB
Employees Worked With
Milo
April 26, 2021
Not impressed. They broke off a trim piece on my new vehicle while it was in for a routine service and then tried to cover it up. I can only imagine the conversation ("Just shove it back into place. If vehicle while it was in for a routine service and then tried to cover it up. I can only imagine the conversation ("Just shove it back into place. If it's backward, it's fine, she won't notice!"). That and the fact they are charging a very ballsy $240+tax for a "coolant flush" tells you all you need to know about the place. The service writers-aka "advisors"-are really just indifferent salespeople. Sorry, Emich VW, you've lost a customer. More
by KS_1989
Employees Worked With
unknown
March 31, 2021
Extremely good customer service at Emich located on Santa Fe location. When we purchased our car our sales person was excellent and every time we come back the customer service continues. Fe location. When we purchased our car our sales person was excellent and every time we come back the customer service continues. More
by Maria
Employees Worked With
Collin
March 31, 2021
Emigh VW service group are always there to answer questions and explain work done. I can wait in comfort or use their car or Uber home on them..thanks Emigh. All experiences have been positive for questions and explain work done. I can wait in comfort or use their car or Uber home on them..thanks Emigh. All experiences have been positive for the 5 years of Tiguan ownership! Diana G More
by Diana
Employees Worked With
Colt, Milo, Finance
March 17, 2021
DO NOT BRING YOUR CAR HERE!!! YOU WILL BE SORRY! They had my car for a week and a half. Broke my windshield and now are telling me that they don't care and are not going to pay for it. Will not help at all my car for a week and a half. Broke my windshield and now are telling me that they don't care and are not going to pay for it. Will not help at all. They said unless they had proof that a technician did it deliberately it was my responsibility to pay for it.. I have never had anything like this happen before in my life. The floor manager was rude. The owner was condescending. Please do yourself a favor and do not let them touch your car!! More
by z.thompson80
Employees Worked With
Floor manager, owner.
March 09, 2021
Emich is our go to dealer. The service department is attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates sta attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates status, addresses any concerns and makes the experience positive. More
by Doug.Sluyk
Employees Worked With
Jared Beman
