Emich Volkswagen

Milo was very helpful. He took time to explain everything I needed to have done without rushing. Thank you. He took time to explain everything I needed to have done without rushing. Thank you. More

Everyone is courteous and professional. The dealership is spotless and well run. The waiting area is clean and stocked with a nice assortment of beverages. The dealership is spotless and well run. The waiting area is clean and stocked with a nice assortment of beverages. More

Colt was great from start to finish and he kept updating me every day and if I needed any service again I would contact him again directly. me every day and if I needed any service again I would contact him again directly. More

People at the dealership were friendly, kind, helpful, and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went way beyond what was ‘required’ of her. We laughed together and I would definitely recommend this dealership, and especially Nermina. More

The individual departments are competent in their own area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting text, mail and email notifications about this same recall. They neglected to reset the service interval counter after the inspection, so that the car continued to say "PLEASE SCHEDULE AN INSPECTION SERVICE". We had to ask for that to be corrected four times. We left the car for four days to allow several services to be completed but the different departments didn't communicate with each other about who would do what when, so we got unclear and inaccurate information about when the car would be ready. To be fair, they did complete all tasks by Friday and the car looks and runs awesome. More

Everyone I interacted with was very kind, friendly, and helpful! It was a very pleasant experience. helpful! It was a very pleasant experience. More

Great job by Jared. On time, only thing is they didn't wash my car. On time, only thing is they didn't wash my car. More

Super easy process and wonderful service. Emich VW always takes care of their customers. Our entire family buys/ leases cars from Emich and will continue to! Emich VW always takes care of their customers. Our entire family buys/ leases cars from Emich and will continue to! More

Gods among mere mortals. The best experience I have ever had in a service department. The best experience I have ever had in a service department. More

I am so thankful for the team at Emich. Everyone and i seriously mean everyone, is kind, transparent, helpful. I will always come to emich. Doug solidified this for me! Everyone and i seriously mean everyone, is kind, transparent, helpful. I will always come to emich. Doug solidified this for me! More