Emich Volkswagen

Exellent customer service We came to the dealership to see WV Golf JTI 2013, which we saw on the Emich website. Unfortunately it was sold the previous night. Ben Elington was We came to the dealership to see WV Golf JTI 2013, which we saw on the Emich website. Unfortunately it was sold the previous night. Ben Elington was very friendly and helpful providing us with information. He gave us a good offer for similar car that was available at the moment. More

Good place to work with This is a good dealer with good staff and products. I was an American car buyer until recently. The Denver Chevy dealer had good products but terrible This is a good dealer with good staff and products. I was an American car buyer until recently. The Denver Chevy dealer had good products but terrible, rude staff and culture. The Ford dealer had good culture and staff but junk products (my 2012 Focus SE was a joke). Now I have a 2013 GTI that I truly love - a very solid car. I have 3 sets of wheels for it that I rotate seasonally. I drive down the road believing I have the coolest ride backed by competent people - thank you Emich Volkswagen. More

"Not just a Number" Fred Emich did my first car deal in 2006 and we've purchased another 3 vehicles from his store since then....not just because of a good 'price' or fri Fred Emich did my first car deal in 2006 and we've purchased another 3 vehicles from his store since then....not just because of a good 'price' or friendly 'staff' but because when I walk into the store, I'm greated by my 'name' and made to feel as though my experience and history with the store has true value and merit to the Organization. A retired Naval Officer, I've travelled the Country and the World....and bought and sold more cars than I should ever have done! Regardless, of all the cars and all the Dealerships, Mr. Fred Emich and his Store rank as a clear Number One in my book. My wife and I are priviledged to call ourselves Customers of this First Class Store. Thanks Fred! You've got the Best Crew an Owner could ever ask for! And a special recognition goes out to Jared and T.J. for their continued care and concern long after the Sale(s). More

Lease is the way to go with a new Jetta Thanks to Shawn and Dieter to make the process easy and very flexible for me, I had very short amount of time because of my busy schedule. They helpe Thanks to Shawn and Dieter to make the process easy and very flexible for me, I had very short amount of time because of my busy schedule. They helped me get it done more remotely so I woudn't have to come back several times. Thanks again! More

Best place to buy from The sales people were so helpful and super friendly. I had just left a jeep dealership because of how awful they were. It was so nice to come here and The sales people were so helpful and super friendly. I had just left a jeep dealership because of how awful they were. It was so nice to come here and leave with a car and feeling like I was actually being listened too. These guys are great. I'd send anyone looking to them!! I gave them a budget and they only showed me cars that for into what I was looking for. I left with a brand new 2014 Jetta and I couldn't be happier!! They really treat you nice, and never push you into something you don't need!! More

Outstanding Staff! I have been to some horrible dealerships in my life, but Emich VW is different. I bought a new 2013 VW Passat from them last year. I think my salesp I have been to some horrible dealerships in my life, but Emich VW is different. I bought a new 2013 VW Passat from them last year. I think my salesperson was Mike(?) and I met Fred Emich while I was there. Both of these guys were very professional and really seemed to listen to what I was looking for. The finance guy was great as well. I was never pressured to buy something I didn't want. Since then, I have taken my car in for service several times. The car has been perfect, so only oil changes and checkups so far. I have dealt with Jered and Cole in service. Again, these guys are fantastic! They always explain everything and haven't tried to upsell me on anything. I wish the Ford dealer I take my truck to would be this good. If I didn't need the truck, I would go buy another VW from Emich. Yes, they are that good. Thanks! More

These guys are horrible. I've never felt so disrespected ever from an auto dealer or mechanic in my life. Worst of all, when I brought my legitimate grievance up to the General Manager of the d disrespected ever from an auto dealer or mechanic in my life. Worst of all, when I brought my legitimate grievance up to the General Manager of the dealership -- Fred Emich himself -- he treated me even worse than the service manager. Unbelievable. More

Driving on a road trip we needed to have our VW Passat serviced. We called ahead to see if they could fit us in since we were only driving through and didn't have time to wait around for hours. The first serviced. We called ahead to see if they could fit us in since we were only driving through and didn't have time to wait around for hours. The first woman who answered to direct the call was rude and spoke in a very annoyed tone. I told her the problem and she said they only serviced VW's (which I had already confirmed as the make of our car). Once I reassured her that we were in fact driving a VW she begrudgingly connected me to the service department. I spoke with a gentleman and explained we were simply passing through. He said they were very full and he said he could fit me in on Monday (3 days later). I declined and asked whether he could recommend another VW dealership in the area. He was very upset that I did not want to wait until Monday (impossible). He then very rudely told me "I'm not going to recommend anyone else. Those are competing companies." An hung up without another word. I would never recommend this place to anyone as customer service should be a priority in the workplace. Given our situation he should have had the professional decency to help us out as VW owners. Unacceptable. More

The guys at Emich made this my best car buying experience ever. And my previous car buying experiences were with Lexus and BMW dealerships. I received royal treatment the entire process. You get luxury car s ever. And my previous car buying experiences were with Lexus and BMW dealerships. I received royal treatment the entire process. You get luxury car service and excellent German engineering at fiscally responsible pricing. It doesn't get any better than this. Thank you Dave, Nick, and Dario! More

If I could give these guys a 6 on everything, I would! I dealt with other dealers in the area before going to them, and the difference was night and day. I got an amazing deal, I got straight talk and fair dealt with other dealers in the area before going to them, and the difference was night and day. I got an amazing deal, I got straight talk and fair dealing, and overall a much better experience than I had anticipated (I hate buying cars!) I will be recommending them to all my friends and will definitely be a return customer! More