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Emich Volkswagen

Denver, CO

Overview
Employees
Reviews
Vehicles
4.8
551 Reviews
At Emich Volkswagen, we treat you like you’re part of the family. A family-owned and operated business since 1922, we are passionate about giving you a fair deal on a quality vehicle, excellent customer service, and the highest quality service and repairs, because that’s how you should treat family. We proudly stock a wide variety of new Volkswagen cars, crossovers and SUVs. If you’re looking for a fun, capable, and reliable VW vehicle, you’ll have plenty to choose from at our convenient new Denver location. If a quality pre-owned vehicle is what you are looking for, you will find a great selection at Emich VW too. Emich Volkswagen stands by our vehicles by offering expert scheduled maintenance and vehicle repairs at our Denver area Volkswagen service center. Our VW-licensed technicians know your vehicle inside and out, and they use authentic OEM manufacturer parts and components to ensure that your car is always running the best possible. Check out all the reasons to shop with Emich VW, and see what some of our loyal customers have to say about us:
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350 S Santa Fe Dr

Denver, CO

80223

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Showing 551 reviews

March 22, 2022

Great Customer service/assistance from Milo for most recent and past service with returned calls for any last minute questions/concerns about repair. Complementary Beverages are a bonus for customers t More

by thatgirl65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milo and Collin
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March 17, 2022

They advertise vehicles that are not in their inventory and this is consistent with what’s on the inventory from their website. So it’s a dishonest approach to marketing of vehicles. More

by Jayson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cindy Oursler
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Mar 17, 2022 -

Emich Volkswagen responded

Jayson- We advertise all vehicles that we own between our Denver and Boulder locations. Based on the current shortage of vehicles we have a lot of vehicles that have pending deposits. We do not pull these vehicles off until they are actually sold and delivered. Most of these vehicles are sold to the person holding the deposit but sometimes they cancel and the vehicle comes available. Our team is always able to answer availability questions by phone, text, email, or in-person.

Mar 18, 2022 -

Jayson responded

Okay just listen to your response. Take a deposit for a vehicle that a customer intends to buy and then still advertise it for sale. Definitely sounds deceptive as to the vehicles current availability. Perhaps your management might want to think about putting a pending sale message on the vehicle that a customer puts a deposit on. There is great plethora of dealer inventory software that can help your organization with this process. Other dealerships do this when a deposit is received or a sale is in the process. Carvana does this all the time. If you are a dealership that is trying to foster a good relationship among consumers then you shouldn’t advertise vehicles that you don’t actually have. It’s pure deception in the simplest of forms.

March 05, 2022

Purchased a used car, the process was quick, salesperson was great to work with. Best car buying experience ever had! More

by Szan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scheidt
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February 24, 2022

Great experience with Tyson/Doug and easy process. Thank you and great working with you! More

by ccaddell2307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
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February 24, 2022

Good customer service in all departments. Clean dealership Friendly agents and people in there. Quiet also More

by S1plumley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred
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February 24, 2022

Everyone at Emich was helpful in getting us in and out with the car and deal we wanted. Miles, was extremely helpful with his knowledge of the new Taos. More

by AV0311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Anderson
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February 13, 2022

We worked with Matt Foster to buy a VW Atlas. Matt was very professional, efficient and nice to work with. The dealership is very nice and has decent inventory in this crazy chip shortage auto market. I More

by AK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Foster
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February 10, 2022

First and foremost Chris S is the man! We have bought 4 VW from Emich and Chris was the salesman! I want to say if there is ever car for Colorado it is the VW TIGUAN. Our Tiguan got us from Durango to hom More

by cordovapack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris S
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January 26, 2022

Very polite. No pressure. Doug was very helpful and patient with us. Would certainly recommend. More

by nonny.woodward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Michael
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January 25, 2022

Dealer personnel were courteous and professional. The dealership was clean and well organized. The buying process was very easy. More

by Vaughn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
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