Emich Volkswagen

This is my third vehicle from Emich Volkswagen and Mateo. They are fantastic! The whole process is easy and enjoyable. They are fantastic! The whole process is easy and enjoyable. More

These guys are awesome. Have bought 2 cars from them they last two months and they have ALWAYS taken care of me Have bought 2 cars from them they last two months and they have ALWAYS taken care of me More

Easy to work with and no pressure. They charged me MSRP for my brand new car. I would but from them again! They charged me MSRP for my brand new car. I would but from them again! More

Love the service department at Emich VW, always friendly service with a smile. They get me to work and back very conveniently with Uber. Must say that I've never had a bad experience. Would highly recommend service with a smile. They get me to work and back very conveniently with Uber. Must say that I've never had a bad experience. Would highly recommend them! Thanks to the service team! More

Great services! Good visit overall. In and out as fast as possible. Food and drinks available for a longer wait if needed. Good visit overall. In and out as fast as possible. Food and drinks available for a longer wait if needed. More

Fanstastic. Best service for my beetle! Easy to schedule, communicate, and quality job. Highly rate this dealer. Best service for my beetle! Easy to schedule, communicate, and quality job. Highly rate this dealer. More

Always a great experience, have been going here for about 20 years always been good 20 years always been good More

Knowledgeable service consultant with easy check in & checkout, & they always look for ways to save me money. The techs are are thorough & efficient & always leave the car clean. checkout, & they always look for ways to save me money. The techs are are thorough & efficient & always leave the car clean. More

When dropping my car off at the service center, checking in was a breeze and straightforward and the dealer even set up an Uber to get me back to work. The work to be performed was addressed in a video whic in was a breeze and straightforward and the dealer even set up an Uber to get me back to work. The work to be performed was addressed in a video which made it much easier to see the scope of the work needed. The price is, well, spendy, but the work was completed. The only area where I there is room for improvement here was the pickup. The receptionist sent me over to the service center offices where I had to awkwardly loom while waiting for a representative to become available. Why can't I check in with the receptionist, who could add me to a queue from which the next available service representative would be able to find me? It would be far less awkward and much more streamlined. That said, I really appreciated the Uber back to the dealership. More

Milo the service director made attempts to scam me out of money. I left my car with them on 4 separate occasions until the check engine light was finally diagnosed and fixed. Upon return of my vehicle the po money. I left my car with them on 4 separate occasions until the check engine light was finally diagnosed and fixed. Upon return of my vehicle the power to right mirror no longer works. I advised Milo of this issue and he immediately gave me excuse after excuse. Days later Milo advised me the problem was diagnosed “for free” and the issue is a dead motor. That’s completely inaccurate because the motor works to bring the mirror up and down but no longer works left and right. I was lied to time and time again then told I would need to spend $650 + taxes to get my mirror back to working condition. It’s clear nobody ever attempted to diagnose the mirror after breaking it and I was never informed of it being broken in the first place. More