Emich Volkswagen

Best VW dealer in town . Jered Beeman rocks . Thank you as always . Will keep coming back . Jered Beeman rocks . Thank you as always . Will keep coming back . More

I test drove a '21 Tiguan on 8/12/24 and needed 2 days to secure a deposit. I texted Nermina the sales agent at 9:19am that I was interested in purchasing, I was obtaining my cash deposit and was en route a secure a deposit. I texted Nermina the sales agent at 9:19am that I was interested in purchasing, I was obtaining my cash deposit and was en route and would be there by Noon. She then sent me an email for a 12:30pm appointment. I showed up at 12:15pm with cash in hand, but it was sold out from underneath me. That's substandard customer service and I have the time date stamps in text. More

Had a fantastic vehicle lease experience with Gabe Golesh at Emich Volkswagen - friendly, knowledgeable individual. Totally recommend Gabe! at Emich Volkswagen - friendly, knowledgeable individual. Totally recommend Gabe! More

DONT EVER BUY THEIR EV ID4. I have gone to Emich for years. Now someone else is in charge and the completely bait and switched me and refuse now to help. I filed a complain I have gone to Emich for years. Now someone else is in charge and the completely bait and switched me and refuse now to help. I filed a complaint about Volkswagen a bit ago. My car will not hold a charge and can barely charge. I got into contact with Emich and they refused to help. Therefore I contacted Volkswagen. This was after I took my car in to be fixed and they said there was nothing they could do. The car won't work well in Arizona, but I am stuck. When I bought the car I was also guaranteed 3 years of free charging. That has gone away as well. Emich and Volkswagen have said they cannot do anything , just a promise they cannot help with. I couldn't afford the car without free charging, which is why I bought it. I talked to another VW dealership and they informed me that even though I paid the price for a 2024 car and was told I am getting a 2024 car I was given a 2023. They have stopped selling the 2023 due to almost 100,000 cars being recalled and problems with all of the cars. I was told I was buying a new car, but now looking into this, the car was delivered to the dealership in Jan 2023 and I bought the car in May 2024. It was an 18-month-old car. The car has been in the shop 3 times and every time they say it doesn't work well, but there is nothing they can do. It has trouble charging and won't hold charge but there is nothing they can do. They even told me if I wanted the battery to work I could not drive over 65. I am now living in Tucson and I cannot drive to Phoenix(122 miles), without charging 3 times to get here. I drive 11 miles to work and my battery drops 30% going to and from work. Therefore I cannot drive anywhere without charging and I no longer have free charging. I asked them just to give me the 2024 that they promised me when I bought the car. When I found the receipt from the window I realized they charged me 2024 pricing on a 2023. I got very screwed by Emich. More

My husband were very pleased with Enoch VW as a dealership. We felt we were treated fairly and efficiently. We especially liked our salesman, Drew Carlson. He is an asset to this dealership! dealership. We felt we were treated fairly and efficiently. We especially liked our salesman, Drew Carlson. He is an asset to this dealership! More

Great experience All were great esp Gabe easy transaction and the car is awesome and fair deal and the car is awesome and fair deal More

Damaged my car when it was brought in for service. Was not transparent about damaging my car. Refused to fix it, but offered to split the cost at full retail price which would obviously result in a Was not transparent about damaging my car. Refused to fix it, but offered to split the cost at full retail price which would obviously result in a profit opportunity for this stealership. SALT IN THE WOUND! Be warned: YOUR REPUTATION PRECEDES YOU! Your reputation is now tarnished badly, EMICH VOLKSWAGEN! You are crooks with zero ethics. More

The staff were very helpful and responsive. I was able to get my issue resolved quickly. I was able to get my issue resolved quickly. More

Mateo was great, informative and helpful. He wasn't pushy which is a plus. Would definitely recommend! He wasn't pushy which is a plus. Would definitely recommend! More