Emich Volkswagen

Emich's service department is excellent. They got me in for for service on very short order and they are very professional. I will use them for all my service requirements in the future. They got me in for for service on very short order and they are very professional. I will use them for all my service requirements in the future. More

Mike Daigle did an excellent job in helping me get the deal done on line and over the phone. Thanks Mike for a great experience! deal done on line and over the phone. Thanks Mike for a great experience! More

I took my VW convertible beetle in because the top would not work I got a quote for $7,000.00 with $1,500,00 being parts. Seems a bit excessive in labor costs. not work I got a quote for $7,000.00 with $1,500,00 being parts. Seems a bit excessive in labor costs. More

We had the absolute best experience working with Nermina! She was kind, professional, knowledgeable and an absolute pleasure to work with. She made the stressful process of buying a new car so much better an She was kind, professional, knowledgeable and an absolute pleasure to work with. She made the stressful process of buying a new car so much better and we can’t thank her enough! I would absolutely recommend buying from Nermina at Emich VW! More

Staff very friendly and efficient. I love the video recordings of the service. Worth the drive from the mountain communities. I love the video recordings of the service. Worth the drive from the mountain communities. More

I purchased a 2020 Tiguan with 17,000 miles on it in May and within a few days had brake problems. I took it in for service at Emich a few days later and they said the brakes were fine, just wet and squeaky and within a few days had brake problems. I took it in for service at Emich a few days later and they said the brakes were fine, just wet and squeaky from all the rain. The brake problems persisted and actually got worse so I took it in again and the service department said I needed to have my brakes (rotors and pads) replaced. I had only put a few thousand miles on the car over the summer and from what I read, rotors and brakes don't need replacement until around 50,000 miles. So, they either sold me a car with brake issues or they were not being honest about them needing replacement. I asked if they could do the replacement at no cost since I just purchased it and they did not charge me the first time for the inspection and they refused. This was after I spent $1,300 to have the oil pan replaced that I could not afford and had to take out a loan to pay. More

What a great experience at the dealership! It was my first time there and I was very impressed. It was my first time there and I was very impressed. More

Emich is a great dealer. I bought my car there and only go there for service. They have shuttle service and they are quite quick. They also have great availability for appo I bought my car there and only go there for service. They have shuttle service and they are quite quick. They also have great availability for appointments. More

Good communication. Did have a hiccup on initial diagnostic. Was able to complete the repair Did have a hiccup on initial diagnostic. Was able to complete the repair More

Every time I bring my car here it’s treated perfectly. They do a great job making sure my car leaves happy! Colt my advisor is great and I only go through him because he is really nice and keeps me update They do a great job making sure my car leaves happy! Colt my advisor is great and I only go through him because he is really nice and keeps me updated along the way! Overall customer satisfaction is amazing here and I commute 40 minutes to take it here! Thank you to the techs & staff for making a great place to service my vehicle. Lastly the place is clean and they have amenities and a shop with some VW gear. More