Emich Volkswagen Boulder

Forget the Service After the Sale Took my Jetta into Gebhardt (where purchased) for an oxygen sensor replacement. I had this error code determined PRIOR to bringing in. Note that the c Took my Jetta into Gebhardt (where purchased) for an oxygen sensor replacement. I had this error code determined PRIOR to bringing in. Note that the car has 14,000 miles on it and this should not have been necessary for at least another 50,000 miles at the earliest. Scheduled an appointment for 11 am, called prior to bringing it in to confirm the amount of time required for the repair. The scheduler said 2.5 - 3 hours, then confirmed with a service tech who also said 2.5 - 3 hrs. She said that if I brought it in early (9:30), I could get it back early. I rescheduled my day, dropped it off at 9:30, and confirmed with the service tech on the turnaround time. He said what the others did, but emphasized that it would be closer to the 3 hour time. I called back after 2.5 hours to check the status, and found out that the car was "still in queue". I requested that the service manager call me to discuss, which he never did. I went back to the dealership and nothing more had been done 3 hours later. The receptionist confirmed giving my number and request of a call to the service manager (ignored). I met with the dealership manager, who gave me the bum's rush out of the showroom, then ditched me in the service department. Then a mechanic came in and told me the car needed a new oxygen sensor - brilliant!!!. It took over 3.5 hours to determine what I found out in 2 minutes at the auto parts store. This replacement is not rocket science - an oxygen sensor has a plug at one end and a threaded fitting on the other. Realistically a 30 minute job. This is a warranty issue, otherwise I would do it myself. No consideration, respect, or basic customer service was ever demonstrated. Buyer beware More

Tomaso is the best Worked with Tomaso Lamanna to get a 2017 Tiguan. Great overall experience - he was knowledgeable, helpful, and best of all he listened to us and neve Worked with Tomaso Lamanna to get a 2017 Tiguan. Great overall experience - he was knowledgeable, helpful, and best of all he listened to us and never pushed, never rushed, never did anything except make himself available to help us out. Would definitely recommend Gebhardt Volkswagen. More

Tomaso was great Tomaso took the extra time to walk us through all the car features, the dealership, and the process. His customer service was awesome, a rarity these Tomaso took the extra time to walk us through all the car features, the dealership, and the process. His customer service was awesome, a rarity these days. More

2016 Jetta SE Purchasing experience could not have been better. The car is awesome! Gebhardt is a great dealership and would certainly recommend them to family and Purchasing experience could not have been better. The car is awesome! Gebhardt is a great dealership and would certainly recommend them to family and friends. More

Excellent experience! Top notch buying experience. My salesman was extremely knowledgeable and made me feel comfortable and confident in the buying process. I know I made t Top notch buying experience. My salesman was extremely knowledgeable and made me feel comfortable and confident in the buying process. I know I made the right choice coming here! More

2016 VW Jetta 1.4 TSI Tech package Big backseat and trunk; energetic and fuel-efficient turbocharged engines, responsive. The technology is great and it is smooth to drive. The mile Big backseat and trunk; energetic and fuel-efficient turbocharged engines, responsive. The technology is great and it is smooth to drive. The mileage is awesome as well, 40 MPG, The inside dashboard layout is very basic. More

wonderful car buying experience! This dealership is a 2 hour drive away from where I live. I was searching the internet for the car I wanted and found it here. Tomaso spent time on th This dealership is a 2 hour drive away from where I live. I was searching the internet for the car I wanted and found it here. Tomaso spent time on the phone with me and gave me no pressure. He was very knowledgable about the vehicle. When we made the long drive to the dealership to look at the car, the staff was very friendly and showed their honest appreciation for our business. They stayed after hours to assist us and didn't rush or pressure us at all! This was honestly the best car buying experience I've ever had. My new car had to be brought back a week later for window tinting, and that experience was pleasurable as well. I highly recommend Gebhardt VW!! More

Great Selection and Staff I loved dealing with this place, the employees are super helpful and accommodating. They will not try to rip you off like other car dealers, ultimatel I loved dealing with this place, the employees are super helpful and accommodating. They will not try to rip you off like other car dealers, ultimately they want to get you into a nice, mechanically sound vehicle that you're happy with. Tomaso was great at working with my situation to get me an awesome 2011 Tiguan S 4Motion. Tomaso, Carlos and Rolando worked together to get me financed at the best possible rate for my credit score. They really worked with my budget and lopped off thousands of dollars from the asking price of the car. Plus they threw in some free roof racks that I saw on another vehicle and told them I liked! Great place -- you're much more secure and better off buying here than a random used car lot. More

[URCHASE OF NEW VEHICLE. Chandler Wroten was an excellent sales person who helped me decide to buy the 2016 vw Passat. He was very informative about the different models ,j Chandler Wroten was an excellent sales person who helped me decide to buy the 2016 vw Passat. He was very informative about the different models ,jetta, Passat, tiguan . He spent a lot of time with me , and explained all the features of my new vehicle so that I felt comfortable driving it out of the dealership. I enjoyed the whole experience. More

Great, fast and uncomplicated out of state transaction Geoff Gabriel -Internet Sales Manager handled the purchase of my car. He was professional, worked with me to make a good deal and had everything arran Geoff Gabriel -Internet Sales Manager handled the purchase of my car. He was professional, worked with me to make a good deal and had everything arranged for me when I got to the Gebhardt Dealership. He had everything arranged for me and we had "NO" surprises, everything was just as we discussed. The car was exactly has he said it would be. Simple, fair and honest transaction. Rolando Marsh -went over the paperwork and the follow-up was great. Can't ask for a better way to buy a new car. More