Emich Volkswagen Boulder

This dealership was awful. Before you conduct business with these people consider this. My car salesman Rich was a completely unprofessional. He called other prospective customers "xxxxxxxxxx" in front o with these people consider this. My car salesman Rich was a completely unprofessional. He called other prospective customers "xxxxxxxxxx" in front of my girlfriend and I, great customer service!. He then would only discuss the purchase of the car in terms of monthly payments. I had already arranged financing with my bank so the payments did not matter, the price of the car did. After taking forever to agree on a price he finnaly started showing me the features of the vehicle, half way through he received a cell phone call and left us sitting in the vehicle for thirty minutes while he went inside. We eventually got out and went inside to find him. He then said he needed a credit app and to see how long my previous employment was. NONE of this was relevant because the financing was already in place. Chad the finance guy was even sleezier. He spent twenty minutes trying to sell some bogus extra warrenty to the tune of two thousand dollars. I almost fell for it just because he worded his pitch in a way that made it sound like my manufacturer's warrenty would be voided if I didnt choose a specific warrenty package. After I got him to remove the bogus warrenty he decided to treat me like xxxx and get me out of there as fast as possible. Which was great for me! After we left the dealership, I felt completely sick to my stomach for buying a vehicle from Gebhardt. Although, it was only because they were the only dealership in Colorado that carried the cc-r line with the the interior color I wanted. I recently filled out a survey with VW and had Carol Gebhardt call me to follow up. She clearly has had alot of negative reviews because her response to me was completely off topic and rehearsed. Go to Ed Carrol VW if your shopping in Colorado, I don't think anyone at Gebhardt has any morals or integrity. More

I've been going to Gebhardt VW for 15 years. First it was service on a VW Corrado (cool car!). In 2001 I bought a GTI from Gebhardt. Over the years the list of screw-ups and rip-offs has been endless. Every service on a VW Corrado (cool car!). In 2001 I bought a GTI from Gebhardt. Over the years the list of screw-ups and rip-offs has been endless. Every service visit has had some type of problem. The service guys will smile as they steal your money with lies and mistakes. The place is rotten from culture of the Gebhardt family owners. I have endured it because I want a VW and they're the only one in town. Either that or I'm a masochist. More