Emich Volkswagen Boulder
Boulder, CO
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Love My Tiguan! I drove all the way to Boulder to "check out" a VW Tiguan from Rich. We had spent time texting/emailing/calling to discuss the features I wanted on m I drove all the way to Boulder to "check out" a VW Tiguan from Rich. We had spent time texting/emailing/calling to discuss the features I wanted on my car. Lo' and behold I received a text and pictures of the EXACT Tiguan I had my heart set on. Rich was patient and helped me through the process of financing, purchase and gave me a good introduction to my new car. I highly recommend Gebhardt Volkswagen and Rich as I drove all the way home in just the car I wanted! More
I'm a loyal Gebhardt customer Just purchased my second car from Gebhardt. Everyone (Rich, Jerry, Cody) made it a great experience. Rich is patient and expert at helping a buyer thi Just purchased my second car from Gebhardt. Everyone (Rich, Jerry, Cody) made it a great experience. Rich is patient and expert at helping a buyer think through options until you are sure about your decision. I also continue to use the Service department where I feel taken care of to make sure I know what needs to be done, can wait. Thanks to Tom, Stefan, and the manager, Tim. More
Great experience with Gebhardt Volkswagen! Rich was great! I walked onto the Gebhardt lot and was instantly impressed with the quality of Volkswagen and the knowledge and friendliness of the staff. I found exa I walked onto the Gebhardt lot and was instantly impressed with the quality of Volkswagen and the knowledge and friendliness of the staff. I found exactly what I was looking for in a short amount of time (which was refreshing after spending so much time and energy at other dealerships that frankly don't compare!) I love my new car and look forward to coming back in the future More
Finally replaced my 2006 Prius After much deliberation we finally bought a late model Jetta TDI. Rich was super patient with us and quick to respond when we stopped by intermittant After much deliberation we finally bought a late model Jetta TDI. Rich was super patient with us and quick to respond when we stopped by intermittantly over several months with questions. He kept me posted about the inventory and new cars coming available without being too pushy while my husband and I went back and forth about what we really wanted. I am a real estate agent and need a nice car do drive people around, but after owning a Prius, I insist upon good gas mileage. We're super happy with the wagon as we'll use the back for carrying everything from a full catered dinner to a bike or two. More
Very good experience! Was very happy with the deal we got on a late model used VW Golf. Rich Moss was friendly and took our last minute adjustment to the deal in stride. Was very happy with the deal we got on a late model used VW Golf. Rich Moss was friendly and took our last minute adjustment to the deal in stride. Nice dealership! More
Great Customer Service! We knew what car we wanted and Rich Moss delivered. We have been to several dealerships in the last few months and my wife and I both agree that Gebh We knew what car we wanted and Rich Moss delivered. We have been to several dealerships in the last few months and my wife and I both agree that Gebhardt was the most pleasant. We never had to wait for someone to help us out and they truly understand good customer service. We are very happy with our 2013 TDI Wagen. Thanks for the great service and communication Rich. More
Major Maintanance Good service, I'm still seeing intermittent smoking coming from the tail pipes that clears up in one or two minutes and sometimes up to 15 minutes. A Good service, I'm still seeing intermittent smoking coming from the tail pipes that clears up in one or two minutes and sometimes up to 15 minutes. All driving conditions, slow speed, 30-45 MPH and occasionally at highway speed 55-75 MPH. More
Good deal for a TDI Jetta Wagen Rec'd an awesome deal on a 2013 TDI Wagen through online sales! Good Service & fairly quick in/out with new car. Thanks for the nice car! Rec'd an awesome deal on a 2013 TDI Wagen through online sales! Good Service & fairly quick in/out with new car. Thanks for the nice car! More
10k mile service check -- cracked water pump housing brought my 2014 GTI in for its 10k check up. and also needed to address a coolant alarm indicator that just lit up the day prior. to start, i call brought my 2014 GTI in for its 10k check up. and also needed to address a coolant alarm indicator that just lit up the day prior. to start, i called Gebhardt VW Service. I was given an appointment schedule, and options. My appointment was early the next day, which was wonderful. The maintenance check was completed, and it was also found the the water pump had a cracked housing. It was great that Gebhardt had a water pump in stock, and the replacement could be attended to immediately. Though it was going to take a couple hours to complete. The waiting lobby for the facility is handy, the internet connection was reliable. So I could telecommute from their. I would get out and leg stretch every 30 minutes or so, wander over to the shop area and just check out what was going on. I was asked by people in the office if there was anything i needed, and they did recognize that my car was being cared for. I appreciate that, even if it was small chit-chat after a while. The attentiveness to a wandering around customer is a good part of the all around customer service experience. The pump was replaced, since there was snowing that day, the car was not washed externally. But the inside was cleaned and that is a very nice touch. More
Pleased with my Passat Purchase I recently bought a 2013 Certified Pre-Owned Passat SEL from Geoff. What made my purchase special was that I found the car via an internet search on c I recently bought a 2013 Certified Pre-Owned Passat SEL from Geoff. What made my purchase special was that I found the car via an internet search on cars.com. (I live 1,000 miles from the dealer in Tucson, AZ), but I had been searching for this exact model for some time, and was not having much luck with attempts to purchase one in AZ. When I called Gebhardt VW, Geoff took my call. I knew instinctually from his sincerity and honesty that I was dealing with a true professional. We negotiated the deal over the phone, and I flew into Denver the following Saturday to pick up the car. Since we didn't know the area, it was very helpful that a representative from the dealer picked my boyfriend and I up at the airport. Not only did Gebhardt VW make sure the car was perfect for me, but they went above and beyond to make sure that I was satisfied with the car and my purchase- even tinting the windows for me when I asked them to. Geoff is (by far) the best car salesman I've ever worked with. His service went beyond the sale. He recommended to us a local Boulder restaurant (The Meditearranean), which we had a great meal at... Bottom line, I would fly 1,000 miles all over again to purchase a car from Geoff and Gebhardt VW. Thank you Geoff for making this a fantastic car buying experience! More