Emich Volkswagen Boulder
Boulder, CO
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recomendation for days (: This location made me want to be a customer for life here. I have had horrible experiences in the past with Autonation and let me just say that this p This location made me want to be a customer for life here. I have had horrible experiences in the past with Autonation and let me just say that this place has been the opposite! My car is so clean and I even left with a full tank =) Rich Moss was super friendly and nice! I'm happy he sold me my new car. More
Gebhardt, thank you For the folks with a short attention span, this dealership is fantastic, their service, sales, and parts departments all have extremely helpful & know For the folks with a short attention span, this dealership is fantastic, their service, sales, and parts departments all have extremely helpful & knowledgeable folks. I bought my car here, bought parts here, and have had MAJOR service/repair done here with no headaches or bad experiences. Now, for the in depth piece: I put MAJOR in all caps because my '15 GTI had, most likely, the most major repair imaginable. In a 1 in a million chance, fluke, manufacturing error, the connecting rod for cylinder 4 on my GTI failed while I was on the highway, causing a catastrophic failure, wrecked the block etc. etc. I had it towed to Gebhardt where I had purchased it, and in 7 business days my service Advisor, Wayne Carmichael, and Gebhardt, had a new motor and clutch in the car, inspected, test driven, and handed me back the keys. I received detailed updates as parts arrived and details unfolded, and more so I received stellar, fast, professional service here. In buying the vehicle, Geoff Gabriel went above and beyond and stayed in contact with updates and fielded any questions I had. He's a great guy, that's it. I will be back to see Geoff when my lease in done for another vehicle. Thank you Gebhardt. More
Made our day!! Geoff Gabriel really came through to help us with a car for our daughter in Boulder, dealing with us in Chicago! Even when we were faced with a roadbl Geoff Gabriel really came through to help us with a car for our daughter in Boulder, dealing with us in Chicago! Even when we were faced with a roadblock in getting the deal done he got his team together and they all made it right! Strong Character and integrity totally came through with Geoff and the management of this dealership. They showed that they take good care of their customer !!!! More
Always a positive experience at Gebhardt I traded in my 2013 Jetta lease for a new 2016 Jetta, and Rich Moss was very helpful in explaining all the features and options of the newer models. I traded in my 2013 Jetta lease for a new 2016 Jetta, and Rich Moss was very helpful in explaining all the features and options of the newer models. He worked with us on a reasonable price, and the process was as painless as possible! More
Best of the Best!! The Gebhardt Family of dealerships in Boulder, CO is among the best ever! We just purchased our second and third cars from them, and after 40 years bu The Gebhardt Family of dealerships in Boulder, CO is among the best ever! We just purchased our second and third cars from them, and after 40 years buying cars, we have to confirm that the knowledgeable, courteous, no nonsense sales approach lives strong at this dealership. We had the pleasure of working with Kathleen McNutt (Cat) and she was a joy to work with. She brings unusual levels of knowledge about the cars, their features, service records, repairs, everything! She knows her fleet and she finds answer to anything she is not positive about. She took care of us from the moment we walked in the door. We highly recommend this family-owned, regional dealership that stays true to their values! More
Rich Moss is a kind and very human Rich was great. I had come to him after having an awful experience at another dealership. I was prepared for war. Rich was sensitive to my needs, a Rich was great. I had come to him after having an awful experience at another dealership. I was prepared for war. Rich was sensitive to my needs, applied very little pressure, has a great sense of humor and was very kind. Even after I called him to tell him that I had decided to buy my car somewhere else, he supported my decision and wished me only the best. I hope to not have to buy another car for at least 10 years but I would definitely call him if I had to buy another one sooner. Thanks Rich, you were a positive step in recovering from car salesman aversion and you also taught me some good tools for negotiation. Happy Birthday!!!!!! More
Great experience Marcus Manchego, that is the only name you need to know if looking for a new car. I never thought I would say this but purchasing a car from Gebhard Marcus Manchego, that is the only name you need to know if looking for a new car. I never thought I would say this but purchasing a car from Gebhardt and working with Marcus was the best experience I have ever had at a dealership. Marcus is no pressure, legitimately cares about his customers and will make sure you are in the vehicle that is best for you. More
"AWESOME Customer Service, AWESOME Experience!" I just wanted to say the experience I had at Gebhardt VW was awesome! I've been to other dealerships in the past and they do not compare to the way Ge I just wanted to say the experience I had at Gebhardt VW was awesome! I've been to other dealerships in the past and they do not compare to the way Gebhardt VW treated my husband and I. We went in knowing what vehicle we wanted to see and questions we had. Rich Moss was the gentleman that approached us and helped us to the end. His attentiveness, honest answers, and his sincere one on one with us made our whole experience in buying that much better! Once it was time to talk to the finance department and get paper work done. Rolando Marsh (Finance director) was already one step ahead to make the whole process quick and easy. In discussing the different options for extended coverage he knew the right fit for us. The whole team at Gebhardt VW and customer service is just outstanding! Thank you again Rich for helping us get into our Golf VW. We couldn't have asked for a better experience! More
Happy So I was in a need of a car. And heard about gebhardt? So I looked them up on the web.. And saw some cars that would fit me!.. I picked out a 09 maxim So I was in a need of a car. And heard about gebhardt? So I looked them up on the web.. And saw some cars that would fit me!.. I picked out a 09 maxima and I love it.. Tons of compliments and my kids love it said it was sick Dad:) car is clean and runs great!! Thanks Rich Moss! Was treated with respect and felt like I knew Rich right from the get go!! Thanks again Rich my kids love dads new car:) More
Great Experience from Start to Finish! My recent purchase of a CPO Jetta GLI from Gebhardt VW was a great experience from end to end. On the sales side, I worked with two people -- Kat My recent purchase of a CPO Jetta GLI from Gebhardt VW was a great experience from end to end. On the sales side, I worked with two people -- Kat and Aaron. My main salesperson was Kat; she is super knowledgeable about [all] cars and very easy to work with. No unpleasant back and forth, no acrimony, no endless "let me check with my manager" mischief. Great deal, smooth transaction all the way through. Aaron knows a ton about VWs and walked me step-by-step through the CPO terms and post-sales process. Both are very cool people with excellent energy and really positive outlooks. They were collaborative and synced. VW couldn't ask for better brand ambassadors. The "Interminable Paperwork Chapter" is usually the painful coda in a car-buying transaction, but Rolando (Finance Director) made it quick and easy. He showed me a variety of options for extended coverages and other products, wasn't pushy, and worked with me to tailor a combination that met my needs. Great guy, great product knowledge. While finalizing the purchase, I happened wander by Parts and see a wheel and tire package that looked great, for an excellent deal. It was a late hour, near closing time, but Joe went out of his way to find an appointment for the next day so I could get the new wheels mounted ASAP. When I came in to get them installed in the morning, he came out to greet me, told me they'd looked over the wheels and found a tiny blemish, and then took prompt care of of the situation on the spot. Thanks, Joe, for your honesty, and for going above and beyond. The Service experience itself was also excellent. Maria greeted me when I got there, was really friendly and cheerful, got my paperwork sorted in record time. Tim, the Service Manager, came out to speak with me, answered all of my questions, and took my car back instantly. They kept me updated and were expedient in getting the wheels put on, car detailed, and me out the door. I was really impressed by the customer focus everybody had here -- the kind I'm used to getting from Porsche, Infiniti, or MB shops. Overall, I'd strongly recommend Gebhardt VW; great price, great service, great experience. It's well worth the trip. Thanks, all! More