Back

Emich Mitsubishi Inc - Service Center

Denver, CO

3.5
86 Reviews

86 Reviews of Emich Mitsubishi Inc - Service Center

Sort by
July 29, 2022

Brought my car in with a flat tire and bad rim the attendant Bret Carter I believe told me he would have the car ready in a few days but it took over 5 days which was fine. But after I got the car bac More

by ctrane12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Carter
Aug 04, 2022 -

Emich KIA responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 24, 2022

I took my car in for a simple oil change and found the service exceptional! The technician even sent a video of the underside of my vehicle; they check for wear, leaks and possible trouble spots. I'll def More

by Cloritina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Holtzhouser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Beloff, Josh Calies, Guillermo Landron, Saife Abusway, Patrick Shannon
Jul 25, 2022 -

Emich KIA responded

Thank you for choosing Emich KIA. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 24, 2022

Exceptional service! Everyone at the dealership was helpful and my car was serviced and returned quicker than I expected! Definitely going to Emich for all of my car repa More

by Cloritina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Holtzhouser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Beloff, Josh Calies, Patrick Shannon, Duston Coffey
Jul 25, 2022 -

Emich KIA responded

Thanks for sharing your thoughts about your experience with Emich KIA. We appreciate your business and hope to see you again soon!

July 24, 2022

I had an appointment for 130, for an oil change and tire rotation. I got there just a little bit before 130. I decided to stay at the dealership….my car was done at 3pm. Let that be a review within itself. More

by walker.kristen1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bret carter
July 24, 2022

Very polite, friendly, and efficient. Great team. Listened to my concerns. Would highly recommend going there. Clean waiting area. More

by Tonib1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Emich KIA responded

We appreciate your business and our team looks forward to serving you again soon!

July 24, 2022

It was a great experience definitely will recommend to other and will be coming back to it. More

by kevin.94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Emich KIA responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2022

service representative were great and friendly, service was fast and waiting area was nice and clean. More

by alanmontoya228
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Santos
Jul 22, 2022 -

Emich KIA responded

Thank you for your very kind review, Alan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Emich KIA.

July 20, 2022

They were transparent woth me and super helpful. Kept me updated on everything going on and really friendly. More

by katie2569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Emich KIA responded

Katie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2022

Jennifer does a great job and so does the rest of the team. Great work all around. More

by Waterpro2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Emich KIA responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 16, 2022

After giving me a price for an oil change they raised it $30. I came in and the store was out of power. i came in another day and got the car back smelling of smoke. this service center has no communication More

by CALLIE WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Emich KIA responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

...
8