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Emich Mitsubishi Inc - Service Center

Denver, CO

3.6
86 Reviews

86 Reviews of Emich Mitsubishi Inc - Service Center

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January 10, 2023

I did not lease my Sorento from Emich but reserved a spot for a recall notice. I couldn't have been more pleased with my experience. I was greeted by Jennifer who was extremely pleasant and checked me in. I More

by cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Clouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Emich
Jan 10, 2023 -

Emich KIA responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Emich KIA to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2023

Great service! Great communication! Competitive pricing. I will definitely go back! Jennifer is the beast! More

by BCOLBERT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Zobjeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gillespie
Jan 06, 2023 -

Emich KIA responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jennifer and our team, and we look forward to working with you again.

January 05, 2023

Matthew and Katie were amazing! They were so transparent, informative and kind! They fixed my car and I will definitely be back for any future repairs! More

by miss.samanthajsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Clouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Rivera-5 million stars! She was so kind and helpful!
Jan 05, 2023 -

Emich KIA responded

Samantha, Thank you for choosing Emich KIA. Your feedback and rating mean a lot to us. We're glad Matthew and Katie were able to help, and we hope to see you again!

January 05, 2023

Jennifer was great with keeping me informed and communicating to me in away that I understood what was going on and why. What was so outstanding to me. Was how she went above and beyond to give me More

by Z3cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Emich KIA responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer met your expectations. Thank you again for choosing Emich KIA, we look forward to having you as one of our valued customers for many more years to come!

January 02, 2023

Had a great experience dealing with Emich Kia. I would definitely come back to have my car serviced. More

by javier2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Clouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Emich KIA responded

Thanks for sharing your thoughts about your experience with Emich KIA. We appreciate your business and hope to see you again soon!

January 01, 2023

Jennifer was really nice and helpful , I didn’t know it was by appointment and didn’t have my paperwork she needed but she still assisted and toke care of me. Was really friendly and communicated very well More

by JALISANIKOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Zobjeck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Emich KIA responded

Thank you for your business and this review. We're happy to hear that Jennifer and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 17, 2022

Colt and his team did an excellent job! I will definitely be recommending Emich Kia to friends and family! More

by seymourcolorado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt Emich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Emich
Dec 18, 2022 -

Emich KIA responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Emich KIA.

December 12, 2022

Cody had great knowledge and was able to give a lot of details about the cars I was interested in More

by Kate Behrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Overton, Cody Coffey
Dec 13, 2022 -

Emich KIA responded

Thank you, Kate! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Emich KIA!

December 10, 2022

Your center has no equipment to buff the paint where my car was scratched damaged and damaged by a tool that was used to break into it. I can’t get these repairs completed unless I reopen my claim and find More

by Brebabe021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Emich KIA responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 04, 2022

Great staff and great service. Thank you for the outstanding service and great updates on my car. More

by patti2264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Emich KIA responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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