Emich Mitsubishi Inc - Service Center

They did not solve the problem with my car after 2 visits and said my wires were cut when they were not. It would have been a 6000 dollar charge when there was nothing wrong with the wires. The people that w and said my wires were cut when they were not. It would have been a 6000 dollar charge when there was nothing wrong with the wires. The people that work there were still polite and professional when doing their jobs. More

Good experience buying my 2023 Kia Sorento Hybrid in a no pressure atmosphere. My sales rep Saif was knowledgeable, experienced, pleasant, accommodating and took all the time I needed to understand the car. pressure atmosphere. My sales rep Saif was knowledgeable, experienced, pleasant, accommodating and took all the time I needed to understand the car. He offered for me to come back for more tutorial help and questions anytime. I would highly recommend Emich Kia Dealership. More

Brought in vehicle for repairs a day early and they still failed to look at my car on the day of appointment (Wed). This caused repair to be done on Monday instead of Friday. Service mgr does not work Friday failed to look at my car on the day of appointment (Wed). This caused repair to be done on Monday instead of Friday. Service mgr does not work Fridays. More

Service department was very helpful and accommodating. I had an emergency because of 2 blown tires, and even without a normal appointment, they were still able to help. I had an emergency because of 2 blown tires, and even without a normal appointment, they were still able to help. More

It felt a little disorganized. Communication was good but they were vague about when my car would be done. One gripe: they moved the locking lug nut socket I had in the car and di Communication was good but they were vague about when my car would be done. One gripe: they moved the locking lug nut socket I had in the car and didn’t tell me where they moved it to. More

Katie was very helpful in scheduling and communicating with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have a with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have an Uber/Lyft ride to get back home. More

Service was extremely helpful and accommodating, explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upo explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upon completion, payment was made, and receipt given. More

Matt in service has been outstanding. The communication is excellent. Having a loaner vehicle was a plus since we live 180 miles away. Thank you Emich. The communication is excellent. Having a loaner vehicle was a plus since we live 180 miles away. Thank you Emich. More

Still waiting on a refund for a charge for recall work. Been waiting for a call back for over a week not thrilled with communication Been waiting for a call back for over a week not thrilled with communication More

Alex and crew were great. Car was done 2 days early and looks and drives great! Car was done 2 days early and looks and drives great! More