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Emich KIA

Denver, CO

Overview
Employees
Reviews
Vehicles
4.7
815 Reviews
Brand New Kia Dealer in Denver!
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1260 S Colorado Blvd

Denver, CO

80246

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Showing 815 reviews

October 15, 2022

Very poor communication. They have failed to meet every deadline they promised, and they've had my car for over for weeks now. More

by Denver Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Zobjeck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Emich KIA responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 14, 2022

Friendly staff who got me in quickly and were knowledgeable about all of my questions. More

by kate.azevedo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female in Service dept
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Oct 17, 2022 -

Emich KIA responded

Thank you, Kate, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2022

Friendly and helpful staff made it easy to come to a deal I was happy with. More

by burllyandy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Coffey
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Oct 14, 2022 -

Emich KIA responded

Thank you, Andy, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 12, 2022

Did not like paying forced $3,000 mile high protection plan coming from factory. Waiting for second key till after purchase is ??? all new cars should have two upon payment & delivery not whenever from More

by mikeyy7595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hill
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Oct 12, 2022 -

Emich KIA responded

We are very sorry that you had a less than satisfactory experience. Please don't hesitate to reach out to us directly to discuss further; we would appreciate the opportunity to see how we can turn this around for you. We sincerely value your business and hope you will give us another opportunity to serve you. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 09, 2022

A horrible and unfriendly dealer I ever had. They sale a broken used cars and when you ask them to fixing them they refuse. They lied me 3 days for one car that she was available and they sell More

by Stoykov Rumen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean McAleer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Landron, Brian Wilson
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Oct 13, 2022 -

Emich KIA responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 08, 2022

Emich Kia was great at getting my 2013 Optima engine replaced by Kia after receiving a diagnostics code P1329. They gave me a loaner car and Bret and Jeremy with the service team were very pleasant to More

by ljabbott6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zobjeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret in Service was great.
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Oct 08, 2022 -

Emich KIA responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Emich KIA, we look forward to having you as a valued customer for many years to come!

October 08, 2022

I had a great car buying experience. No surprises great prices and prompt response from everyone I dealt with More

by ronganderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Landron
Report | Print
Oct 10, 2022 -

Emich KIA responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 08, 2022

Attentive and thoughtful, always willing to support you. I have been customer for the last four years and they have never disappoint me. More

by GUSTAVO.FIERROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Mighell
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Oct 10, 2022 -

Emich KIA responded

Thank you, Gustavo. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2022

They refused to fix my engine (that randomly stopped working on a barely 5 year old car) because I didn’t get two recalls serviced. Oh, because that makes sense.. I should have to pay for a brand new en More

by Meredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Report | Print
Oct 06, 2022 -

Emich KIA responded

Meredith, Per our conversation on the phone the "She" you are referring to does not work for Emich. She is the Corporate rep from Kia America. We would love nothing more than for Kia to pay us to install a new motor, but your claim was declined because the vehicle was not serviced at a Kia therefore the necessary software updates were never done. We are here to help, but do not have control over Kia corporates decisions.

October 06, 2022

The dealership was easy to find, clean, and friendly. The whole entire time made the process a breeze! More

by Gregory.miranda82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saife Abusway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Beloff
Report | Print
Oct 06, 2022 -

Emich KIA responded

Here at Emich KIA, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

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