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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 AM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 810 reviews
November 04, 2024
I have had a real issue with Kia and Emich Kia in general. After constantly getting told different things by different people, I called Emich to speak with Colt. Tom happened to pick up and was rud general. After constantly getting told different things by different people, I called Emich to speak with Colt. Tom happened to pick up and was rude from the jump. He would talk over the top of me and the called me dumb. Then after he hung up on me like the consummate pro he is, my wife called in as well. He was even worse to her which says a lot about his character. Misogyny in 2024 is a great look Tom! I will never buy a Kia again, nor will I ever by anything from Emich. More
by Zach.Taylor724
October 30, 2024
I had such a great experince at Emich recently. Amber and Tom H. both helped me and made selling my vehicle to them a breeze. I was pleasantly surprised at how fast and easy the process was. They w Amber and Tom H. both helped me and made selling my vehicle to them a breeze. I was pleasantly surprised at how fast and easy the process was. They were both friendly and made a very reasonable offer right away- no wasting time and going around and around. I recommend the dealership and both Amber and Tom highly. Thank you both for a great experience. More
by 0214JMG
October 27, 2024
Best car buying experience I have ever had, and I have purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile. purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile. More
by jrollings0
Verified CustomerEmployees Worked With
Other Employees :
Tom, the used car manager was extremely helpful answering additional questions that I had.
October 23, 2024
Sean got me the car I wanted and made lease deal happen. Very happy with the process! Very happy with the process! More
by joelholland
October 19, 2024
Thanks for handling the seatbelt hiccup, appreciate the hard work and staying late. Will recommend to friends and family hard work and staying late. Will recommend to friends and family More
by jon89
October 19, 2024
Being in Montana I looked here first for the KIA K5 I wanted but had no success. Starting to look elsewhere I found Emich KIA in Denver and called. The salesman who I spoke with, Phillip Redinger, was ve wanted but had no success. Starting to look elsewhere I found Emich KIA in Denver and called. The salesman who I spoke with, Phillip Redinger, was very knowledgable of thier inventory and they had just what I wanted. Phillip and the rest of the sales team made the process of purchase go smoothly, then came shipping the car to me in Montana. Once again the sales team was great! Less than a day later I was told the car would be arriving at my door the next day. Sure enough the transport truck arrived and the car was beautiful. I will definately deal with them again. More
by spencerd0
October 14, 2024
WATCH OUT. I did extensive research before going in and had offers from other dealers. I knew what selling price I wanted and what lease cash offer was availabl I did extensive research before going in and had offers from other dealers. I knew what selling price I wanted and what lease cash offer was available from the manufacturer. Unfortunately, despite my thorough preparation, I didn’t catch that the sales manager had increased the interest rate from the best one I knew I qualified for to a higher rate, while pretending to offer me a better deal than the one I got from a different dealer. Essentially, they charged me more than I was eligible for, making a profit off the difference. Since the interest rate wasn’t listed on the lease agreement, I didn’t realize the discrepancy until after signing and calculating it myself. After five hours of waiting and negotiating, I was too exhausted to think clearly. This practice of secretly increasing interest rates and misrepresenting what customers qualify for is a well-known dirty secret in the car business, and I can’t believe I fell for it, even though I knew the rate I was entitled to. Be wary of these tactics. I’ve mostly dealt with German brand dealers and had never experienced this kind of trick before, so it was a learning moment for me. That said, this dealer clearly lacks transparency. I would recommend avoiding them and finding a dealership that’s more upfront about how the deal is structured before a purchase order or lease agreement is signed. There are many ways for dealerships to make a profit, but this one seems to rely on one of the nasty ones called dealer reserve interest. More
by Ed Yoo
Employees Worked With
October 13, 2024
Staff was very friendly, engaging, and helpful in making car buying decisions without undue pressure. car buying decisions without undue pressure. More
by mbk0
October 11, 2024
Everything went really well, and Amber really helped with my situation and really listened to what I was working with. my situation and really listened to what I was working with. More
by mrzebra90876
October 10, 2024
Wonderful and helpful staff made the whole process easy for me to make a decision. for me to make a decision. More
by oabeyta
