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Emich KIA

Denver, CO

Overview
Employees
Reviews
Vehicles
4.7
815 Reviews
Brand New Kia Dealer in Denver!
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1260 S Colorado Blvd

Denver, CO

80246

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Showing 815 reviews

January 22, 2023

It felt a little disorganized. Communication was good but they were vague about when my car would be done. One gripe: they moved the locking lug nut socket I had in the car and di More

by bgvalentine19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clouse
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Emich KIA responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 21, 2023

Katie was very helpful in scheduling and communicating with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have a More

by Vickersmyers1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Emich KIA responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Emich KIA, we look forward to having you as a valued customer for many years to come!

January 20, 2023

Nancy and Rob were great to work with, personable and knowledgeable and made sure I understood the whole process. More

by catsen1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Overton, Nancy Hoag
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Jan 21, 2023 -

Emich KIA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Emich KIA. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

January 20, 2023

Service was extremely helpful and accommodating, explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upo More

by richardisaacs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Hoag
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Jan 21, 2023 -

Emich KIA responded

Thank you, Richard! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Emich KIA, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2023

Matt in service has been outstanding. The communication is excellent. Having a loaner vehicle was a plus since we live 180 miles away. Thank you Emich. More

by j.spangle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Emich KIA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Emich KIA.

January 17, 2023

The experience was great, but if I come in and let you know I already have AMAZING financing elsewhere. There should be NO NEED for you to attempt to see if you can provide competitive financing. Then to More

by apw95u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Baird-Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Kishel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Beloff
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Jan 18, 2023 -

Emich KIA responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

January 15, 2023

Still waiting on a refund for a charge for recall work. Been waiting for a call back for over a week not thrilled with communication More

by e_bollich
Recommend Dealer
No
Employees Worked With
Jeremy Zobjeck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Holtzhouser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Clouse
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Emich KIA responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 15, 2023

The entire Team was awesome to work with and would highly recommend them if looking for a car More

by MARIODONATO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Overton, Clarissa Beloff, Nancy Hoag
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Jan 15, 2023 -

Emich KIA responded

Thanks for sharing your thoughts about your experience with Emich KIA. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

January 14, 2023

Alex and crew were great. Car was done 2 days early and looks and drives great! More

by Bonnie.Blitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bertold
Report | Print
Jan 15, 2023 -

Emich KIA responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2023

Lou and Kevin were very helpful and helped us through the whole car buying experience More

by Zacthegill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou, Kevin
Report | Print
Jan 15, 2023 -

Emich KIA responded

It's great to hear that Lou and Kevin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Emich KIA! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

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