Emich KIA

Chris, was the best, explained everything very thoroughly. I wasn’t confused by anything and if she saw a puzzle look she would repeat until I understood it. Only problem I had was accessing zip f thoroughly. I wasn’t confused by anything and if she saw a puzzle look she would repeat until I understood it. Only problem I had was accessing zip file through email since I’m not really computer smarts, and I got my son to walk me through it. More

This was a very low pressure dealership and my salesman, Sean, was very knowledgeable and professional. The whole experience was good. Sean, was very knowledgeable and professional. The whole experience was good. More

The staff at Emich KIA made leasing and trade-in easy and pleasant. KIA will always be my first choice when choosing a new vehicle. pleasant. KIA will always be my first choice when choosing a new vehicle. More

Everyone was great to work with. We really appreciated that and would definitely come back if there was a need to. We really appreciated that and would definitely come back if there was a need to. More

Awesome staff. Everyone was incredibly helpful and friendly. Tiffany and Philip were attentive and answered all my questions. Great customer service. Everyone was incredibly helpful and friendly. Tiffany and Philip were attentive and answered all my questions. Great customer service. More

Great communication, easy process. Sean was a pleasure to work with. Very knowledgeable and showed me everything about the vehicle. Sean was a pleasure to work with. Very knowledgeable and showed me everything about the vehicle. More

Kyle was amazing. He was highly educated on the car and helped us understand how the hybrid works. He spent time walking us through the controls on the car and how to He was highly educated on the car and helped us understand how the hybrid works. He spent time walking us through the controls on the car and how to charge it. He had a great personality and sense of humor. He even helped detail it because they were short handed. And when I locked the keys in the car, he went over and above to call the security company and set up the app on my phone. More

Amber, Brian, and Haley were exceptional to work with! They made the process seamless and quick, all while listening to all of my needs and providing full transparency along the way. They made the process seamless and quick, all while listening to all of my needs and providing full transparency along the way. More

Sean was excellent. Rob did a great job, I was impressed with the high tech closing system Rob did a great job, I was impressed with the high tech closing system More

Kyle was informative and very, very helpful in providing anything we needed. Since I was out-of-state, during the sales process, Kyle provided pictures and a video of the inside and outside of the part anything we needed. Since I was out-of-state, during the sales process, Kyle provided pictures and a video of the inside and outside of the particular EV9 GT-Line we wanted to buy. When it was time to pick up the EV9, Kyle went over the vehicle orientation with my wife there and at times with me over FaceTime. He was great to work with. Everyone at Emich Kia was so accommodating. Since the EV9 was going to be registered in another state, there were various items, like sales tax and auto registration with the other state, that Emich Kia had to coordinate and deal with. The General Sales Manager, Ryan Meyers, was amazing. Not only did he answer my several texts, emails, and calls, but he also kept me informed on the purchase process and provided me with anything I needed. The Finance Manager, Rob Seski, was great to work with, too. He explained several extra options available to me, along with providing paperwork describing those options in detail that I could read before making various decisions. One day, when Rob was at home on his day off, I texted him with a question. Even though all the paperwork was completed and his job of processing the paperwork was over, he called me and graciously answered my question. My wife flew into Denver on a Thursday night, and the next morning met all three individuals, Kyle, Ryan, and Rob, at the dealership. They were so nice. I had asked that morning for a current video of the vehicle, including a video of the undercarriage. They texted me a current video of the EV9's undercarriage and kept the EV9 on a rack so my wife could inspect the undercarriage. What service!!!! I have been buying vehicles for 50 years and can honestly say I have never experienced such accommodating service, professionalism, and truly exceptional treatment from any other dealership as I had received from Emich Kia. Emich Kia's approach is the gold/platinum standard that other dealerships should model after. I highly recommend Emich Kia! More