Emich Chevrolet - Service Center

Just had 4200 dollars worth of work done on my truck. Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the s Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the second time this has happened when they work on my truck. The service department is horrible. Do not use them. I'm done with Erich Chevrolet. More

I was in two weeks ago for oil change, tire rotation and to have tire sensor checked/changed. Oil change and tire rotation were completed. I was told that they didn't have the right sensor in stock, but he to have tire sensor checked/changed. Oil change and tire rotation were completed. I was told that they didn't have the right sensor in stock, but he was ordering one and would let me know when it came in. Haven't heard a word. I used to go to Stevinson because it was close to work. Changed to Emich because it is close to home. Last time in I had an appointment to change another tire sensor, but a few people had called out and had to move my appointment out a day. As convenient as Emich is for proximity, I'm considering traveling an extra 30 minutes to go to Stevinson. More

The person who made my appointment told me that I would be able to get a shuttle ride home from the appointment. This was against the dealership policy and left me stranded. The actual service team coopera be able to get a shuttle ride home from the appointment. This was against the dealership policy and left me stranded. The actual service team cooperated by fixing my car as quickly as possible, so I was only trapped for a few hours. That almost made up for the bad information. More

Tony was very helpful and knowledgeable about the Equinox and all of its various features. and all of its various features. More

Joe is great, service shuttle is great, service on vehicle is high prices and performed just ok & incomplete. vehicle is high prices and performed just ok & incomplete. More

Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More

Got me in right away Took about an hour to change out battery Victor and Serbina were very friendly and helpful Thank you Emich battery Victor and Serbina were very friendly and helpful Thank you Emich More

Great experience getting my suburban serviced. The drop off and pickup was easy and the service was quick overall and came in under the estimate which was nice. The drop off and pickup was easy and the service was quick overall and came in under the estimate which was nice. More

Upon arriving they made me feel comfortable & welcomed. Both Alex and Gloria worked with me to stay within my budget and get me a great deal! Both Alex and Gloria worked with me to stay within my budget and get me a great deal! More

This was the first time I'd been to a dealership to have my vehicle serviced and I was very pleased by the communication and professionalism, and that my vehicle's issues were resolved! Despite me having an my vehicle serviced and I was very pleased by the communication and professionalism, and that my vehicle's issues were resolved! Despite me having an EV, and no one on staff that day who specialized in EVs, Joe went above and beyond to track down an answer and explain what was going on with my vehicle, and he was absolutely right about what would fix it! Many thanks!! More