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Emich Chevrolet

Lakewood, CO

4.6
2,030 Reviews
Emich Chevrolet in Lakewood, Colorado Welcome and thank you for visiting the site of Emich Chevrolet. We serve Denver and Lakewood with used cars and new Chevrolet vehicles. On our site you will find information on the latest Chevrolet cars available at your Lakewood, CO Chevrolet dealer. In addition to our new and used vehicle inventory we also offer a wide variety of auto repair and auto parts services including oil changes, tire rotations, warranty service, brake service and more. If you have a question please view our hours and directions page, contact us directly or come see us in person. Serving as Your Denver Chevrolet Dealer We are located at 2033 South Wadsworth in Lakewood, Colorado and proudly serve Denver Chevrolet customers. View our hours and directions page to plan your visit. If you are looking for a Denver or Boulder Chevy dealer, check us out first. We offer a fine selection of new Chevrolet vehicles including the Chevy Cruze and the Chevrolet Sonic. We have everything from the Chevy Equinox to the Camaro and Corvette.
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2033 S Wadsworth Blvd

Lakewood, CO

80227

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Showing 2,030 reviews

February 28, 2023

Miguel was very professional and extremely helpful and very informative with all the questions asked. It was a pleasure to come to Emich to get a car from you guys! Thank you!! More

by DENISECHAVEZ38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Zarco
February 22, 2023

They advertise Porsche Cayenne Platinum Package and we found out later it was a Base and they put the blame on others and completely deleted the AD online, Also we asked if any hail damage on the car and More

by SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky(Don't know the real name)
Feb 22, 2023 -

Emich Chevrolet responded

Since the beginning of when the vehicle was first posted our listing has been labeled as a 2018 Porsche Cayenne Base. However, when the vehicle is posted to a third-party site it can default differently. I gave you yesterday the exact listing description printed out showing it was a base and you were aware of that when you agreed to purchase the vehicle. The next day you brought to my attention that there were 3 paintless dent repair dings on the hood. I went out of way after the sale to have my paintless dent repair guy fix it and walk the full vehicle to make sure we didn't miss anything, and we took care of a total of 9 dings as that is all he could find throughout the vehicle. This vehicle never had Apple Car Play to begin with. Our listing description doesn't even allow me to select Apple CarPlay as an option as it doesn't have it and you have a printout showing that same information. I have no intention on paying to install Apple Car Play based on it not having it or ever coming with it. I went out of my way to call Porsche Littleton to verify, and they confirmed it doesn't have it. I am sorry if that was a miscommunication on my end or Tatiana end. I have gone above and beyond to make you happy. However, you should've never left the lot with it if it was something that was important to you. If you are simply unhappy you can bring the vehicle back and we can give you back your trade-in. As your concern is simply out of my hands and the vehicle doesn't have the feature. Please let us know by the end of today what you would like to do.

Feb 22, 2023 -

SM responded

I never said 3 dings or anything since there were more than 3. I texted Tatiana that there is a hail damage and she replied my manager said car doesn't have hail damage but you can bring it in and we will look at it. I don't know how you guys say such things. Please show me where did I say 3 dings? We accepted the fact that it was a base model after long argument and showing you guys the ad that it was advertised as a Platinum model, thank God I saved the ad description Also, I have it in writing from Tatiana that the car comes with a CarPlay. First you guys blamed CarGuru for the wrong information on the Platinum package then Porsche for the Car play. I've wasted so much time going back and forth to your dealership and dealth with rude behaviour of lucky and Marc when it was proven that you guys do false promises. Marc, please admit it, you tried 15min to prove me wrong that the car has the CarPlay and you found out you guys were wrong not me. Yesterday I took the car back as I didn't know I've an option to leave it, and also Lucky was insulting me. Yes, you took care of the hail damage but it shouldn't have been there at first place, plus it brings the car value down if it ever had the hail damage even if it was repaired. We are willing to share the cost of CarPlay as we have wasted so much time already.

Feb 23, 2023 -

SM responded

Marc, it looks like you are now calling and emailing my son for the issue and you were saying that we should have done our due diligence before buying as the dealership might have lot of things listed about the car which are NOT true. But then again if you look at it, we did check with you and Tatiana multiple times about the CarPlay and you guys assured us the car has it, both verbally and in writing, so we did our part of asking multiple times. As far as hail damage goes, we did ask Tatiana before signing the papers and she confirmed there is none. Was there anything else we were suppose to do? Lesson learned that don't trust what sales person say or what the ad says, it could be all misrepresented to sell the car.

February 11, 2023

Great atmosphere and great staff . I didn’t feel pressured and it wasn’t an uncomfortable experience like it would typically be when you walk into a dealership More

by coolyomike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Perez, Michael Perez
February 05, 2023

Mike Perez was awesome. Very professional and polite, no pressures. Answered all our questions. Finance was great, too. All staff extremely friendly. Most positive exper More

by cathysuepaxton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Perez
February 03, 2023

Very very poor communication by Matthew service writer, and Jeff. The service manager agreed with the service writer. I was told since I am not pay the bill that someone else is paying the bill even though More

by Ty.f.corley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew and jeff
November 21, 2022

Very good customer service and knowledge about my new vehicle! We would do business with Emich Chevrolet again. Thanks! More

by Jerry D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jendreas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Meyers
November 07, 2022

The service to help me purchase a new truck was excellent. My salesman, Angel was very informed with all aspects of the truck itself. Very friedly & pleasent during our interactions. More

by pollock_rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jendreas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Angel and brett were the to easiest gentleman to work with.i highly enjoyed Erich chevolet. I really enjoy my new trail boss truck.thank you. More

by Stumpermon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

Angel was a wonderful sales person. He was very informative and kind. He did everything in his power to make sure we were comfortable and new all the facts! Will 100% recommend and buy More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Found via dealer rater. .. emailed with a very specific request... got 5 different emails that basically ignored my initial message... finally reached bart and he was short a More

by PabloD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bart E Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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