Emich Chevrolet

The salesman, Steve Bennett, was very "in tune" with what I wanted and helped me make a decision that I'm happy with. I love my new car and the terms we were able to settle on. tune" with what I wanted and helped me make a decision that I'm happy with. I love my new car and the terms we were able to settle on. More

This is the worst dealership and service department I have ever dealt with, I own a 2002 Cadillac Escalade and the reason why I took it to this dealership was because it's just a few blocks from my house have ever dealt with, I own a 2002 Cadillac Escalade and the reason why I took it to this dealership was because it's just a few blocks from my house but it's been nothing but headaches, first of all, they misdiagnosed it, they told me what the problem was and it was a very expensive part since my sister works for another dealership she ordered the part for me (which by the way it was very expensive) I brought it to them and they installed it after the fact they came to me and told me that that wasn't the problem that it was something else, I tried returning the part to the original dealer and they did not want to take it back because the part had already been used,so I went back to Emich since they are the ones that told me this was the issue they said they would help me only if I decided to fix the problem with them that they would take the part, after I did not accept to do this the general manager said he was going to try to return the part and give me $800 after I paid $1200.00 for the I was very frustrated so I agreed, after calling him several times he said he just changed his mind and he is giving me only $600, I'm just disgusted with this dealership and would not recommend it at all More

I went to have a diagnostic check on a 1992 Camaro because the cooling fan was not turning on when the engine was getting hot, but it worked fine when the AC was on. After waiting a couple hours in th because the cooling fan was not turning on when the engine was getting hot, but it worked fine when the AC was on. After waiting a couple hours in the waiting room and walking around the lot, my car still was not looked at. At the very beginning I said that I did not want to leave my car over night because I had to go to work in the morning. Since they were taking so long, they offered me a ride home and stated that I would get a call before they closed. Well, they closed at 6 and I never received a call. I called them at 6:30 and nobody was in the service department. My car ended up staying there over night. I know more than the average person (and obviously the people working in the service department) about working on cars. I tried telling Don what the issue was, but he is unwilling to listen and he will talk over you. I changed the temp sensor, fan switch, the connector to the switch and the fan relay. The last thing that could have been the problem was the ecm or wiring, but It is not the wiring because when I ground the wire to the switch, the fan turns on. They did not even check the computer or pull any codes. Well, the $60 diagnostic was a waste of time and money because they told me it was the wiring (which it is not) and the fan switch (which I doubt because there is a brand new one in there). I decided not to have them work on the car because they do not seem like they know anything and I would have probably ended up paying way more than I should have, which I did anyways. They ordered another fan switch and charged me $43 for it. I just got one that is exactly the same from Napa for $12. I was not allowed to return the part for a refund because Don said it was already ordered. Not only that, but they were trying to sell me on a Chevy Cruise. HAHAHA. Are u kidding me? I wasn't there to trade or purchase a new car. Especially a piece of junk Cruise. These people are out of their mind. And even if I did want to trade they would not have given me the actual value of my car. Emich Chevy is scandalous and shady. I would avoid this dealer and their service department at all costs. More

I had been working with Mike on a straight across trade I had been working with Mike on a straight across trade for a Ford Ranger. I have a classic Ford Ranchero. I am disabled. I came to Emich with my me I had been working with Mike on a straight across trade for a Ford Ranger. I have a classic Ford Ranchero. I am disabled. I came to Emich with my mechanic/ driver. Mike was supposed to let the sales manager know as he was off that day. Steve met us, did some checking and no one knew the situation. However he said he would help us. After about 2 hours of waiting, he returned offering me $1000 for a $13,500 vehicle. They also test drove my car without my knowledge. I never even saw the Ford Ranger. A horrible waste of time. Steve would leave the office frequently and not communicate what was happening. I will never go here again. bait and switch? More

I was having multiple problems with my new 2012 Equinox and Jason Robinson and his team of excellent service technicians were able to fix the issues. I was treated with excellent customer service and prof and Jason Robinson and his team of excellent service technicians were able to fix the issues. I was treated with excellent customer service and professionalism that is hard to find in todays society. I would recommend Emich Chevrolet Service department for any service needs! Thank you Jason and your team, excellent work! More

I found the service department to be inefficient, dishonest, and they perform shoddy work. They took extremely too long to repair the vehicle and it doesn't get fully repaired. They lied on the sta dishonest, and they perform shoddy work. They took extremely too long to repair the vehicle and it doesn't get fully repaired. They lied on the statements received claiming they inspected things they did not and that work was recommended which was not. I don't trust this service department to do the work they are paid to do. My vehicle is keeps breaking down now that they've been working on it. More

Today I purchased a car from Emich Chevrolet in Lakewood and it was an amazing experience! As soon as we walked in the lot we were greeted and Dan helped us find our perfect match. The customer service was and it was an amazing experience! As soon as we walked in the lot we were greeted and Dan helped us find our perfect match. The customer service was great and everyone made us feel welcomed. We were not pushed into purchasing a vehicle and everything was explained to us in detail. The staff worked with us into obtaining the best deal with our financing and we also received a tour of the facility! It has been by far the best car shopping experience. If you decide to stop by ask for Dan! More

My salesperson Michael was just wonderful. He was knowledgeable and since I did almost all of this transaction over the phone (I live in AZ) I could not have been happier with this purchase. Micha knowledgeable and since I did almost all of this transaction over the phone (I live in AZ) I could not have been happier with this purchase. Michael Vlcek was professional and I would rec. anyone to work with him. The entire Emich Team was great but, it was Michael who pulled the whole new car, in this case an Avalanche, purchase together. Thanks again Michael. I am happy to send all my family that live in CO to him and Emich for their next car purchase!!!! More

James Ludlum of whom was my salesman at Emich Chevrolet very knowledgeable on my vehicle of which i wanted. He showed me a things about the vehicle i didn't even know. I just wanted to Thank James and t very knowledgeable on my vehicle of which i wanted. He showed me a things about the vehicle i didn't even know. I just wanted to Thank James and the rest of the staff at Emich for helping me out towards the purchase of my Chevy Cruze. More

Bart is great. The best part about Bart is that he doesn't seem like a car salesperson. The last thing you want to do is deal with a car salesman when you go to a dealership. And you REALLY don't wa doesn't seem like a car salesperson. The last thing you want to do is deal with a car salesman when you go to a dealership. And you REALLY don't want to buy a car from a car salesman. So having Bart help us was really nice. It was like buying a car from a goo friend ;) More