Elyria Hyundai - Service Center

look elsewhere for service i would look elsewhere for service. trying to make long story short - you should beware of any place charging for 2 hours of labor (which is pricey $ i would look elsewhere for service. trying to make long story short - you should beware of any place charging for 2 hours of labor (which is pricey $119/hr!) when you are only there an hour. yes, this was really happening (we got the price down). also, we told them not to perform any repairs until they checked with us first (we were there in person, so getting a hold of us was not a problem). they proceeded to ignore that and start work. they then tried to tell us that they had to keep the car as it was the end of the day, and that we would have to come back. thankfully we were able to avoid this from happening, as this would have been very inconvenient. there are lots of places to get service, so we will not be returning. you have been warned. More

Certainly one of the finest dealerships in the US for service and reliability. They stand behind their work and treat me with incredible respect during every visit. I bought my Azera here and have both service and reliability. They stand behind their work and treat me with incredible respect during every visit. I bought my Azera here and have both of my Hyundai vehicles serviced here. Thanks - keep up the fantastic work! More

I've come to the Elyria Hyundai dealership for years now since I purchased my car in '07. Each time I have come the staff has been extremely friendly and helpful! The last time I came it was to prepare my t since I purchased my car in '07. Each time I have come the staff has been extremely friendly and helpful! The last time I came it was to prepare my trip for a cross country road trip and I asked them to make sure anything that needed to be fixed was ready to go! They fixed everything within one day and my car was as good as new (without costing me an arm and a leg). I made it to California without a hitch and my car is still running smooth. I highly recommend them to anyone looking for a great place to go! More

Friday the 13th! This is how it should be; customer service, customer service, customer service!!! All I wanted was to figure out why my car wouldn't start without holding in the start button for 10 s service, customer service, customer service!!! All I wanted was to figure out why my car wouldn't start without holding in the start button for 10 seconds (I thought my key fob battery was dying). They immediately offered to test my two fobs batteries and they were both reading 299 out of 300 (almost new after 15 months of use). As if on queue, another gentleman walked up and said, "I know what's wrong, drive in and we'll run a test to confirm; it'll only take a minute." Once the test was done, he also told me that there were four recalls on my 2011 Hyundai Sonata and if I had about 40 minutes, they'd take care of everything (all under warranty). It's frustrating to have something so new, not work perfectly. I left there feeling like I got something for free; and I should have. Customer Service IS free! fyi: I L-O-V-E my 2011 Sonata Sport w/Nav package, which I leased after my 2007 Ford Edge (loved that too, but wanted to save about $100/month which I am when you include gas savings). More