Elyria Hyundai

Salesmanship Joe Shaffer was patient with me and showed me all options when purchasing the vehicle that met my needs. I pondered over leasing versus purchasing and Joe Shaffer was patient with me and showed me all options when purchasing the vehicle that met my needs. I pondered over leasing versus purchasing and he simply educated me so that I would make the right decision. More

Worse car buying experience EVER! The finance manager Sabrina is horrible! Goofed up all the paperwork and very rude! Added a charge of $1295.00 on my contract that didn't even say wha The finance manager Sabrina is horrible! Goofed up all the paperwork and very rude! Added a charge of $1295.00 on my contract that didn't even say what it was and when asked, she said she did not know! When asked to remove it, she said there is not a $1295.00 charge when it is clearly printed on the contract! This car will be going back because of her incompetence and the dealerships unwillingness to straighten out this mess and I will buy one at another dealership! More

Always Professionalism and Attentiveness Larry Hamblen is always professional and exceptional as well as all others I have encountered at this location including Lynn, Kyle, the sales manager Larry Hamblen is always professional and exceptional as well as all others I have encountered at this location including Lynn, Kyle, the sales manager Chris, Sabrina, Mara, and JT. There are others but I am unable to recall all their names. More

Good job My salesperson was thorough and told almost everything i needed to know and answered what i asked i was very pleased with my experience and i will rec My salesperson was thorough and told almost everything i needed to know and answered what i asked i was very pleased with my experience and i will recommend a friend. More

Second Santa Fe Sport purchased salesman worked very hard to try and meet my needs. I was not that impressed with finance person. I also was a little upset that they couldn't find th salesman worked very hard to try and meet my needs. I was not that impressed with finance person. I also was a little upset that they couldn't find the color I wanted. More

HORRIBLE I drove almost 2 hours with a scheduled appointment, mind you I spoke with their receptionist that day to confirm my appointment, for them to tell me I drove almost 2 hours with a scheduled appointment, mind you I spoke with their receptionist that day to confirm my appointment, for them to tell me that the car was sold when I got there! Poor customer service, we were not greeted when we walked in the door, I had to ask more than 1 person for help as they tossed me from sales person to sales person. My husband had been talking to one of the sales persons over the phone for a week, when he went to introduce himself and shake his hand he acted like he never spoke to him. Instead of asking if there was another car we were interested in or if they could help us find another car, the only response we got was "OH NO THAT WAS SOLD" I WOULD NEVER BUY ANYTHING FROM THIS DEALERSHIP!! Ps. Thanks for the popcorn! More

Thay charge me more what I was supposed to pay Thay sneak in more changes afterwards the purchase and Jack it up by 6000 dollars Not cool at all I got rip off on the whole situation thay need to ch Thay sneak in more changes afterwards the purchase and Jack it up by 6000 dollars Not cool at all I got rip off on the whole situation thay need to check them self More

Very unhappy with delership We went to dealership and chose a vehicle on the lot and were ready to take it home and was then told there was a recall on something on that vehicle We went to dealership and chose a vehicle on the lot and were ready to take it home and was then told there was a recall on something on that vehicle and we could not take it. They found another vehicle with same specs and we went back (45 min from where we live) to pick it up and before we were ready to take that vehicle we were told that something else was wrong and we could not take it. Left again and were promised they would find another vehicle and would have it on following Monday and on Monday were told they hadn't even picked the vehicle up and would not have it for us until late the following day. Very unprofessional. More

Great car, great dealership! Wonderful salesman Darian, the management , Chris was fantastic!!!! Many vehicles to choose from, but their financial manager Sabrena sucks. Very unpr Wonderful salesman Darian, the management , Chris was fantastic!!!! Many vehicles to choose from, but their financial manager Sabrena sucks. Very unprofessional and snake-like. If they send you to her for advising, beware. More

2016 Hyundai Tucson review Uriah is the best! I'm so happy I was able to follow him from one car company to another and he was able to get me an amazing deal! He never made me f Uriah is the best! I'm so happy I was able to follow him from one car company to another and he was able to get me an amazing deal! He never made me feel pressured to making a deal and went above and beyond to make sure I was happy with the price and it was affordable for me. Thank you so much and we will see you in a couple years Uriah!! More