Elyria Hyundai

Just wanted to get a new car! I want to upgrade my car. At first I want to switch to jeep but because I love my 2014 Tucson so much so that is why I decided to go back to Hyundai a I want to upgrade my car. At first I want to switch to jeep but because I love my 2014 Tucson so much so that is why I decided to go back to Hyundai again and still get the same kind only newer. And the dealer sure help me get what I wanted. More

Amazing I have always been a part of the Ford family however, Hyundai has been a fantastic addition to my vehicle family. Organically satisfied with my experi I have always been a part of the Ford family however, Hyundai has been a fantastic addition to my vehicle family. Organically satisfied with my experience. More

Favorable experience Our salesman, Tom, was knowledgeable and could answer all our questions. He was willing to find a car to our exact specifications, if we were unable Our salesman, Tom, was knowledgeable and could answer all our questions. He was willing to find a car to our exact specifications, if we were unable to locate one on the lot that didn't meet our needs. As it turns out, we purchased one right off the floor! We received a fair price on the vehicle and on our trade in. Sabrina, in Finance was thorough in explaining the extended warranty options. The overall transaction went very smooth. Looking forward to getting the same great service from the service department in the coming years! More

Salesmanship Joe Shaffer was patient with me and showed me all options when purchasing the vehicle that met my needs. I pondered over leasing versus purchasing and Joe Shaffer was patient with me and showed me all options when purchasing the vehicle that met my needs. I pondered over leasing versus purchasing and he simply educated me so that I would make the right decision. More

Worse car buying experience EVER! The finance manager Sabrina is horrible! Goofed up all the paperwork and very rude! Added a charge of $1295.00 on my contract that didn't even say wha The finance manager Sabrina is horrible! Goofed up all the paperwork and very rude! Added a charge of $1295.00 on my contract that didn't even say what it was and when asked, she said she did not know! When asked to remove it, she said there is not a $1295.00 charge when it is clearly printed on the contract! This car will be going back because of her incompetence and the dealerships unwillingness to straighten out this mess and I will buy one at another dealership! More

Always Professionalism and Attentiveness Larry Hamblen is always professional and exceptional as well as all others I have encountered at this location including Lynn, Kyle, the sales manager Larry Hamblen is always professional and exceptional as well as all others I have encountered at this location including Lynn, Kyle, the sales manager Chris, Sabrina, Mara, and JT. There are others but I am unable to recall all their names. More

Good job My salesperson was thorough and told almost everything i needed to know and answered what i asked i was very pleased with my experience and i will rec My salesperson was thorough and told almost everything i needed to know and answered what i asked i was very pleased with my experience and i will recommend a friend. More

Second Santa Fe Sport purchased salesman worked very hard to try and meet my needs. I was not that impressed with finance person. I also was a little upset that they couldn't find th salesman worked very hard to try and meet my needs. I was not that impressed with finance person. I also was a little upset that they couldn't find the color I wanted. More

HORRIBLE I drove almost 2 hours with a scheduled appointment, mind you I spoke with their receptionist that day to confirm my appointment, for them to tell me I drove almost 2 hours with a scheduled appointment, mind you I spoke with their receptionist that day to confirm my appointment, for them to tell me that the car was sold when I got there! Poor customer service, we were not greeted when we walked in the door, I had to ask more than 1 person for help as they tossed me from sales person to sales person. My husband had been talking to one of the sales persons over the phone for a week, when he went to introduce himself and shake his hand he acted like he never spoke to him. Instead of asking if there was another car we were interested in or if they could help us find another car, the only response we got was "OH NO THAT WAS SOLD" I WOULD NEVER BUY ANYTHING FROM THIS DEALERSHIP!! Ps. Thanks for the popcorn! More

Thay charge me more what I was supposed to pay Thay sneak in more changes afterwards the purchase and Jack it up by 6000 dollars Not cool at all I got rip off on the whole situation thay need to ch Thay sneak in more changes afterwards the purchase and Jack it up by 6000 dollars Not cool at all I got rip off on the whole situation thay need to check them self More