Elyria Hyundai

New Genesis Owner Adam, the salesman we worked with was low pressure and personable. Very nice wait area in the dealership with refreshments, magazines and television. Adam, the salesman we worked with was low pressure and personable. Very nice wait area in the dealership with refreshments, magazines and television. Love my new car. More

Tuscan review is good Very happy and hope to continue to have car serviced there and have any additional work done at facility. Like personnel and Bill wares did great job Very happy and hope to continue to have car serviced there and have any additional work done at facility. Like personnel and Bill wares did great job More

Good experience The service was great and I everything I have asked for. I would definetly recommend them to others looking to buy or less a car. Love my new car and The service was great and I everything I have asked for. I would definetly recommend them to others looking to buy or less a car. Love my new car and everyone that helped me get it. I will definetly be returning when my less is up More

A+++ Said on previous page.Elyria Hyundai was a warm n friendly environment.staff was very welcoming and kind.Tom Scaffer was the best sales men/person I'v Said on previous page.Elyria Hyundai was a warm n friendly environment.staff was very welcoming and kind.Tom Scaffer was the best sales men/person I've ever had, was pairing wit voice disability didn't ask me to 're-repeat meld which was nice for once. More

Horrible and bad customer service I've been dealing with Adam and Kyle one being a rep the other one being the finance manager for 3 weeks now I've had nothing but the runaround. I got I've been dealing with Adam and Kyle one being a rep the other one being the finance manager for 3 weeks now I've had nothing but the runaround. I got approved through a bank for a Highlander and a Mazda the Mazda was a way better deal and cheaper to fit my budget plus I wanted a car not SUV. then Adam the rep tells me we have another bank that we can probably get you approved for let's try them to see if it'll be a cheaper interest rate I said no it was ok and I wanted to come buy the Mazda he insisted he try the other bank so I waited, couple days go by no call, so I am the one who keeps in contact with the dealership and he said oh well let me check with Kyle he was supposed to call you! okay so I waited no call next day I call he says oh yeah we're still waiting on the other bank okay, so I got a call around 12 he said it looks good were just submitting the Mazda to them. Around 6pm he calls and said oh well bad news the banks that we had fell through, I said that doesn't make any sense how was that possible he said oh well we seen a different car dealership on your credit so they backed out, there wasn't nothing they can do. now I took it upon myself to call this other car dealership they said that that's not true and all they did was look up my credit. So I called back, Adam ignored my calls. I called kyle he answered and said that wasn't true and I was still approved at least for the highlander. But they did sell the Mazda. At this point I'm furious. I could have had that a week n half ago cash in hand. Reassured me oh well we can find something else and submit to bank. Now this takes another 5 days. I'm constantly calling them and now today I call and ask oh well all we can approve you for is the highlander now mind u is not what I wanted let alone looking for. Its 10 yrs old 136k miles plus a SUV when I wanted car. Also 8 thousand dollars plus lord knows what bank would have charged me in interest. I'm very upset at customer service and I'm very shocked on how they run things. Very poor at serving me and I won't recommend them to anyone unless they get me into a car that is worth all this hassle. Its unbelievable they lie and made me miss out on a car because they made a call that I didn't even ask for I was fine with the payments and everything. They did it to there own benefit and that's not right. More

Great shopping experience I enjoyed my shopping experience at Elyria Hyundai. My salesman, Tom Shaffer, kept me informed throughout the process and responsive to all my questio I enjoyed my shopping experience at Elyria Hyundai. My salesman, Tom Shaffer, kept me informed throughout the process and responsive to all my questions and concerns. When he received other inquiries, my permission was requested. I was able to agree and he all the staff mad sure I was comfortable. More

Kelly Friendly experience whould send friends and family to to the dealership for there next purchase every person at the dealership was very helpful with Friendly experience whould send friends and family to to the dealership for there next purchase every person at the dealership was very helpful with every question we had car was crisp and clean at delivery More

Pleasant dealership Elyria Hyundai is a very easy going dealership. Pleasant car buying experience. Adam is a great salesperson. He went out of his way to get the right v Elyria Hyundai is a very easy going dealership. Pleasant car buying experience. Adam is a great salesperson. He went out of his way to get the right vehicle at the right price. More

What leasing a car should be like. we just leased our 4th car from Mike Nally and his team. we have also bought 3 used cars from him over the years. we feel that we are treated as frien we just leased our 4th car from Mike Nally and his team. we have also bought 3 used cars from him over the years. we feel that we are treated as friends and valued clients. The experience was pleasant. The delivery was excellent. The staff were attentive and engaging. The dealership is clean and well maintained. This is my second Sonata and I like the car a lot. We were there to give a referral to them, but ended up closing our current lease and upgrading to a better model. We still gave the referral! More

Excellent Dealership Outstanding customer service! This is my second lease thru Hyundai in Elyria. This car was for my 18 year old...they knew exactly what we needed to ke Outstanding customer service! This is my second lease thru Hyundai in Elyria. This car was for my 18 year old...they knew exactly what we needed to keep her safe, yet priced right! They are outstanding! More