Elyria Ford

I have been pleased with the dealership from ordering my truck, with the assistance of David D, to the service, and the recalls that are brought in and fixed in a very timely fashion. Always impressed with truck, with the assistance of David D, to the service, and the recalls that are brought in and fixed in a very timely fashion. Always impressed with how I am treated and how awesome the techs are in the service area. On multiple occasions the techs have been able to find a problem that other dealerships have missed. More

Purchase was easy, staff (Kyle Shaw and Donna Wheeler) were friendly, professional, and efficient. This is the 3rd vehicle we've purchased from Elyria Ford and I'm certain it won't be the last. were friendly, professional, and efficient. This is the 3rd vehicle we've purchased from Elyria Ford and I'm certain it won't be the last. More

Excellent Customer service. Went in to dealership, just to look while wife was shopping. Shortly after I was purchasing a new escape. My salesman, Don, was very polite, professi Went in to dealership, just to look while wife was shopping. Shortly after I was purchasing a new escape. My salesman, Don, was very polite, professional and Knowledgeable. He explained everything and then asked if I had any questions. I responded no, I think he covered everything. No pressure but excellent customer service. This is my third car purchased from them, and plan to deal with them in the future. More

Excellent customer service. Bought a new vehicle and was very pleased. No pressure and very fast and professional Bought a new vehicle and was very pleased. No pressure and very fast and professional More