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Elmwood Chrysler Dodge Jeep Ram

East Providence, RI

4.9
2,400 Reviews
Elmwood Chrysler Dodge Jeep RAM, located in East Providence RI has been proudly selling and servicing Chrysler, Dodge, Jeep and Ram trucks to residents of East Providence RI, Barrington RI, Bristol RI, Warren RI, Pawtucket RI, Providence RI and surrounding areas since 1962. In addition to being a Dealer Rater and TrueCar Certified Dealer, we are committed to a hassle free consultative shopping experience. We pride ourselves on integrity and providing world class customer service. We are currently fully stocked with all of the Chyrsler, Dodge, Jeep, Ram models, as well as offering virtually every make and model of late model pre-owned vehicle. We also have the ability to locate vehicles if need be. Our job is to help you select the right vehicle, give our customers all of the information they need to make their purchasing decision, in the time frame allotted by the customer. Guaranteed Credit Approval Vehicle Exchange Program Se Habla Espanol Parliamo Italiano Falamos Portuguese
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625 Taunton Ave.

East Providence, RI

02914

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Showing 2,400 reviews

December 29, 2013

My husband and I had a great experience from start to finish at Elmwood. The entire staff were friendly, helpful and took great care of our needs. Victor and Mark helped us find the perfect car for our More

by jmwgoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for your review.

December 28, 2013

I hope these same employees are there when I need to purchase another auto. Would not want to go to any other dealer in the state of Rhode Island. Greatest service I had ever had at dealership. Would re More

by magic2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bray, Dennis Freeman
Dec 29, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your kind words

December 21, 2013

This is my 4th purchase at Elmwood. I continue to return since I like the way that the sales team deals with the customers, great service, very knowledgeable and great prices. I strongly recommend this deal More

by bedpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Dennis Freeman
Dec 24, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your kind words Merry Christmas

December 19, 2013

This is the second vehicle I have purchased at Elmwood and both times I have been very happy with the outcome. Richard Miranda is the greatest salesman I have ever had the honor of dealing with and the re More

by linob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Miranda, Dennis Freeman
Dec 24, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your kind words. Merry Christmas

December 12, 2013

Noel was friendly and helpful and really explained the options available when we were looking to buy a Jeep. He came in on his day off to finalize things for me. Excellent experience. More

by jojoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez
Dec 12, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your review. Noel is a joy to have around. Have a great Christmas.

December 12, 2013

I had several dealerships in my general area to purchase my new Jeep Grand Cherokee SRT from but in the end I chose Elmwood mainly due to their employees, James made the experience comfortable and the proce More

by garyctm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bray
Dec 12, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

We thank you for your kind words! We will work hard for you always here.

December 11, 2013

I would absolutely recommend the sales department. I honestly had fun buying from Dave. It was great. I would not recommend the service department. I find Robin to be very rude and doesn't even prete More

by Ogiee08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bray
Dec 11, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Can you give me a call

Dec 17, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Mr. Ogram; I would really like to talk with you. We understand your initial reaction, but why the 2nd comment? We have tried on numerous attempts to contact you from the information that David recorded and find your number to be wrong.

December 06, 2013

My experience with Sherman Jones was great! Mr Jones was very down to earth, friendly, respectful, and didn't try to hard sell me a car or any nonsense like that. Dealing with him and the staff at Elmwood D More

by tkillea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherman Jones
Dec 08, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your kind words

December 06, 2013

I've dealt with a number of car dealerships over the years and none have come close to delivering REAL customer satisfaction than Elmwood Dodge:Chrysler:Jeep. Richard and Dennis are friendly, attentive More

by tmarvuglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Miranda, Dennis Freeman
Dec 08, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We will do our best everytime your here

Dec 08, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We will do our best everytime your here

December 02, 2013

Noel was very good to work with and treated me well as a customer - and did not try to b.s. me. I would have liked to see some better incentive for being a returning customer, having bought my previous More

by crash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Noel Tavarez
Dec 02, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your review. We appreciate your words, and concerns. Please explain to me the deceptive advertising of our vehicles. This is my responsibility, and I stay true to the fact that we post all disclaimers, and adjusted prices accordingly. Our pricing is based on the majority of our demographics. Hope to chat with your soon. James Bray Internet Director

Dec 02, 2013 -

crash responded

Elmwood is better about boldly posting disclaimers than many dealers... BUT ... the fact remains that the price you advertise is lower than the price you will actually offer most customers - including me. The auto sales industry is one that is famous for deception, false advertising, and bald-faced lies. A big disclaimer only makes the difference between illegal and merely distasteful.

Dec 02, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

I can understand your reasoning, but htere was a time 2 prices were advertised one for milarty, and loyalty owners, and one for new customers. We heard the displeasure of that not being fair to offer 2 different prices. This is the proverbial 'catch 22'.

Dec 02, 2013 -

crash responded

I understand the dilemma, which is why I state this is a problem I have with ALL the dealers. The fact that there is not much you can do to make it better, doesn't make it any less legitimate a complaint on MY part.

Dec 02, 2013 -

Elmwood Chrysler Dodge Jeep Ram responded

understood!

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