Elmwood Chrysler Dodge Jeep Ram

My experience at Elmwood Dodge Chrysler was excellent. I found many selection in trucks and styles. They sales staff was very curtious, friendly and accomodating. It was easy and i felt very comfortable the found many selection in trucks and styles. They sales staff was very curtious, friendly and accomodating. It was easy and i felt very comfortable there. There was absolutly no pressure and i had all the time to test drive and go at my own pace. I want to mention Noel Tavarez (salesperson) who helped me purchase my truck. He was "the best" salesman i ever had the pleasure of dealing with. He was friendly and funny. He made it easy for me to decide what I want and was very accomodating. I enjoied my experience there with him and would definately purchase another truck there again sometime in the future. I highly recommend Elmwood Dodge and Noel Tavares to my family and friends. More

Elmwood Dodge is simply the most professional, pleasant, and capable dealership. I have bought three vehicles, both new and used, and they have earned the highest compliments for their customer service. I and capable dealership. I have bought three vehicles, both new and used, and they have earned the highest compliments for their customer service. I recommend them enthusiastically! More

Our company mystery shops auto dealers, so we know what to expect when it was time for us to actually go out and purchase our own vehicle. After reviewing the area DCJR (Dodge, Chrylser, Jeep, Ram) dealer to expect when it was time for us to actually go out and purchase our own vehicle. After reviewing the area DCJR (Dodge, Chrylser, Jeep, Ram) dealers on more than one occasion, we knew we were going to buy it at Elmwood. When we got to Elmwood, we were shown the exact model and color that we were looking for. Jay (the owner) helped us, as everyone was busy, and pointed out the features and benefits. He also gave a price on the spot, which was excellent. There was no haggling necessary. The transaction was handled by Ritchie Ruggiero, and we also worked with Ben and Dennis at the sales desk to figure out some of the options that were available. All of them were professional and courteous. There are plenty of reviews on these types of sites that say that someone has had a great experience at some dealer, which is true. But in most cases, that experience is based on a once every four-year transaction, and often very limited experience at another dealership to compare it to. We evaluate dealers (professionalism, pricing, courtesy, facility, inventory) etc, every day. When we say that Elmwood stands out as excellent, we say that dealing with thousands of mystery shopping experiences at auto dealers over the years. When I went back a few days later to discuss an option that I wanted, I noticed that they had a banner that proclaimed that Jay L’Archevesque was nominated for the national “Dealer of the Year”. I’m not surprised. More

I (Christopher Hogan) purchased a pre-owned 2008 Jeep Grand Cherokee from Elmwood Dodge/Chrysler/Jeep. I asked the salesman if they would register the car for me. I was told it wouldn’t be a problem. Grand Cherokee from Elmwood Dodge/Chrysler/Jeep. I asked the salesman if they would register the car for me. I was told it wouldn’t be a problem. I then stated that I’m a disabled veteran and would like to obtain RI vet plates. I was told no problem just give us a copy of your DD-214, an extra $200 and we will get it done, so I did. I left the dealership with temporary plates. When I did leave in my “new” Jeep I noticed the gas was on empty and the fuel light was on. I figured “oh well” used car I guess they don’t provide any fuel for purchasing a vehicle, and drove to the nearest gas station. As I got home with the Jeep, I backed into my driveway; my wife noticed the tail lights were not working correctly. Being I had to work early in the morning, I just drove down the street and picked up replacement bulbs to fix the problem myself. After several days with my Jeep and noticing that my temporary plates were about to expire I called to ask if my plates were in. I was told they should be in soon, and I would receive a call as soon as they arrive. One day before they expired I called to ask what was going on. They said they ran into trouble registering the vet plates, they would resolve it and get back to me. My plates expired, I called again and asked what was going on, I was told again we will get back to you by the end of the day. At the end of the day hearing no response, I called again, this time a secretary asked my name, and stated “yes your plates are here you can pick them up when ever your available.” After several weeks I received a phone call from a manager, stating that he had heard all the problems I experienced and would like to do anything he could to gain my trust back. I explained that the rear windshield washer fluid canal did not work since day one. He stated that he would get back to me after the weekend and help setup and appointment. He called after the weekend and asked what the problem with the Jeep was that I wanted resolved, I told him, he asked what days work for me to take it in, and I told him. He responded by saying he was going to check on availability and get back to me. It’s been three weeks since that phone conversation and I have not heard back from Elmwood about an appointment. Their attention to detail and customer service is horrible, I wouldn’t recommend anyone to deal with this corporation even if they were giving free vehicles away. More

We purchased a used Dodge truck from these fine folks. Josh handled our questions, our investigation and the whole purchase from beginning to end. He was incredible! So friendly, so kind, and he went abov Josh handled our questions, our investigation and the whole purchase from beginning to end. He was incredible! So friendly, so kind, and he went above and beyond on our behalf like no one we have ever delt with before. Life can be tricky, and Josh was there for us when it bacame so. He really cared about us and he cared very much that we were happy with the entire transaction. Thank you to Josh for selling us our "Rhode Island Red" (the truck is a lovely red!) We love it just like you knew we would! Trey and Anita Smith More

Noel was the best salesman I have EVER encountered! He did everything to make my experience the greatest to bring us snacks from the vending maching to making sure my car was detailed be for picking it up did everything to make my experience the greatest to bring us snacks from the vending maching to making sure my car was detailed be for picking it up. More

I purchased a VW Golf from Elwood this past Friday, November 23rd. Upon my arrival, I was greeted by Joshua (Josh). Josh was extremely knowledgable, polite, personable, and honest throughout the proc November 23rd. Upon my arrival, I was greeted by Joshua (Josh). Josh was extremely knowledgable, polite, personable, and honest throughout the process. He pesonally made sure I was confident and comfortable every step of the way. Most importantly, I am very pleased with the vehicle I purchased from Elwood Dodge. There is no question, I will refer family and friends to Elwood in order to receive great customer service from both Josh and the others at Elwood. I will be a repeat customer and cant imagine going anywhere else for a vehicle. More

I found the salesman very easy to work with and felt no pressure in buying a car. I love my new 200 and he was very helpful in explaining all my options. I will come back to Elmwood Dodge again. pressure in buying a car. I love my new 200 and he was very helpful in explaining all my options. I will come back to Elmwood Dodge again. More

I HAVE BEEN A SERVICE DIR. FOR 47 YEARS JUST RET. WENT TO TWO DEALERS .THEN I WENT TO ELMWOOD DODGE CHRYSLER. THE BEST CUSTOMER SALES DEALERSHIP I HAVE BEEN IN. I BOUGHT A CHRYSLER 300 LOVE THE VEHICLE. AND TWO DEALERS .THEN I WENT TO ELMWOOD DODGE CHRYSLER. THE BEST CUSTOMER SALES DEALERSHIP I HAVE BEEN IN. I BOUGHT A CHRYSLER 300 LOVE THE VEHICLE. AND IF THE SERVICE IS AS GOOD. I WILL BRING MY WIFES CHRYSLER FOR SERVICE . THERE TWO DEALERS CLOSE TO ME BY I WOULD RATHER DRIVE THERE. More

My experience with Elmwood Dodge was both positive and professional. Upon my visit I was met with attentive salesmen who were ready to listen to my needs and expectations. Elmwood Dodge employees helped professional. Upon my visit I was met with attentive salesmen who were ready to listen to my needs and expectations. Elmwood Dodge employees helped me choose the right sports utility vehicle I needed to accomodate my growing family. I would rate the entire process as complete customer satisfaction and I would recommend family and friends so that they may experience the professional care that I received. Thank you Elmwood Dodge for my new 2013 Dodge Durango. More