Elmwood Chrysler Dodge Jeep Ram
East Providence, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I've dealt with a number of car dealerships over the years and none have come close to delivering REAL customer satisfaction than Elmwood Dodge:Chrysler:Jeep. Richard and Dennis are friendly, attentive years and none have come close to delivering REAL customer satisfaction than Elmwood Dodge:Chrysler:Jeep. Richard and Dennis are friendly, attentive and helpful through the entire purchasing process. Jimmy and Joe in Service are the best you'll ever work with. Vincent is very professional obtaining financing that is commensurate with a credit rating and affordable within a budget. I've been trading in and buying new cars/SUVs for a number of years with Elmwood and I'll never go anywhere else for a vehicle. The Chrysler/Dodge/Jeep high performance line has always been something that I've appreciated but what will keep me loyal is Elmwood. One of the biggest fears of buying a vehicle is what happens if there's a problem. From my experience, Elmwood will make right. This place is the best! BTW... I've mentioned some of the people I work with directly but the entire Elmwood staff is a top notch customer service group. Friendly, professional and considerate. More
Noel was very good to work with and treated me well as a customer - and did not try to b.s. me. I would have liked to see some better incentive for being a returning customer, having bought my previous customer - and did not try to b.s. me. I would have liked to see some better incentive for being a returning customer, having bought my previous vehicle there (the one I was trading in). EVERY dealership that advertises pricing shows numbers based on incentives that most customers will not benefit from. I continue to be angry and frustrated that the ADVERTISED price for my car on the day I bought it, was $1500 less than the price I actually had to pay, despite being a returning customer with excellent credit. If I was a military veteran turning over a lease, I would have gotten the price advertised. Elmwood's web site at least has a disclaimer posted very visibly instead of in fine print, unlike some competitors. I shopped around extensively, and the price I got at Elmwood was definitely the best deal that I found. More
very good to deal with,my family has bought 3 vehicles thus far from them.They found the vehicle i wanted and made sure i was satisfied. thus far from them.They found the vehicle i wanted and made sure i was satisfied. More
There are reasons most people do not like working with salespeople. Elmwood did not project any of these reasons during my visits. The showroom atmosphere was comfortable and the staff were friendly and salespeople. Elmwood did not project any of these reasons during my visits. The showroom atmosphere was comfortable and the staff were friendly and helpful. Most of all my questions and concerns were addressed with no pressure. Given my personality, if I had felt pressure to purchase, I would have walked out and not been back in spite of the fact that they had the vehicle I wanted at a price I knew was competative. Noel Tavarz did a great job in getting me the vehicle price I wanted and the trade in allowance I was asking for. All of this was extremely important in the opportunity to put me in my first new vehicle in 10 years. I so appreciate all of Elmwood's help in getting me into my new Jeep Compass! I'm loving it! My only hope is that their service department is as wonderful as their sales department, but may I not have to find out any time soon. More
After doing a lot of research, my wife and I chose the Elmwood Dodge dealership to purchase the Dodge Journey SXT 2013. Their prices are very economical compared to the other dealerships in Rhode Island. Elmwood Dodge dealership to purchase the Dodge Journey SXT 2013. Their prices are very economical compared to the other dealerships in Rhode Island. If you are interested in buying a car, they often run some promotions and offer discounts so better check their Elmwood websites from time to time. Mark Watters was our salesman, he was very pleasant and knowledgeable about the products that he is selling. He answered all our questions satisfactorily and explained all the features of the Journey intelligently. The stress of buying a new car was eliminated very quickly. It was like meeting a friend whom you haven't seen in a long time. He offered us a great trade in value on my old car and we were able to get our new car for a great price. We are extremely pleased with Mark as our salesman, the Elmwood Dodge dealership, and with the performance of our new car. We highly recommend this dealership to any prospective buyers! More
All of the employees were friendly and professional. The trade in value on our car was extremely good and the price on the car purchased was excellent. The whole experience at Elmwood was very positive - wo trade in value on our car was extremely good and the price on the car purchased was excellent. The whole experience at Elmwood was very positive - would definitely recommend this dealership. More
Richard Miranda, Dennis and Vinny made this purchase as smooth as ever. They found the exact car I was looking for, set up the deal, and off I went with the new car. No games, no salesman BS, no financing smooth as ever. They found the exact car I was looking for, set up the deal, and off I went with the new car. No games, no salesman BS, no financing troubles. I wont buy my vehicles anywhere else.... period. More
Buying from Elmwood was one of the best car buying experiences that I have ever had. When I came in for a test drive they did not have exactly what I was looking for but I took one of their trucks for experiences that I have ever had. When I came in for a test drive they did not have exactly what I was looking for but I took one of their trucks for a ride anyway. When I returned from the test drive there was no pressure to buy anything right then and they even encouraged me to wait and special order exactly the truck I wanted. After shopping around for a couple weeks for the truck I was going to order I came back to Elmwood and within 10 minutes of specking out the truck we were in agreement on price and my trade in value without the long drawn out process that usually accompanies buying a new car. More
Richard Miranda made my experience buying a new car awesome..I came from another dealership VERY unhappy. He made me feel very comfortable and important. I really feel like I made a good friend there. awesome..I came from another dealership VERY unhappy. He made me feel very comfortable and important. I really feel like I made a good friend there. I will recommend anyone and everyone I know who is looking for a car to Richard Miranda. More
From the moment we walked in we had a great experience. Everyone was very friendly and we didn't feel pressured to buy. They gave us a good deal and took care of us. Would highly recommend! Everyone was very friendly and we didn't feel pressured to buy. They gave us a good deal and took care of us. Would highly recommend! More