Elmwood Chrysler Dodge Jeep Ram

Buying our new Dodge Ram 1500 Yet another great experience....Richard Miranda went above and beyond our expectations again. Loving my new 2014 Ram and looking forward to the gas s Yet another great experience....Richard Miranda went above and beyond our expectations again. Loving my new 2014 Ram and looking forward to the gas savings. We'll be back. More

Incompetent I made an appointment to have my water pump replaced because it was making a squeaking sound. When I picked up the vehicle, it overheated after drivin I made an appointment to have my water pump replaced because it was making a squeaking sound. When I picked up the vehicle, it overheated after driving less than one mile. I waited over an hour for a tow back to the dealership. I was told that they neglected to attach the hose properly, it disconnected and all the antifreeze leaked out. The "fixed" it and washed off the engine for me. I drove less than a mile again and the coolant temp began to rise so I drove it back. They assured me everything was fine. On my way home from work that same day, my heat no longer worked. When I called to tell Mike, he said that luckily that problem would have nothing to do with what they did today. I know that the heat is affected by lack of coolant levels. I think he assumed that being a female, I would have no clue. I don't trust this place, their quality of service, and I would not go there if I was paid to use them. When I was waiting for my vehicle, another woman in the waiting area said she was also untrusting of the service, but did not know another dealership she should go to. I for one will not be back. More

Great Experience!!! I recently purchased a 2014 Jeep Grand Cherokee Limited from Elmwood Dodge; I have purchased many cars from them in the past. I ordered the car and I recently purchased a 2014 Jeep Grand Cherokee Limited from Elmwood Dodge; I have purchased many cars from them in the past. I ordered the car and was told it would take about six weeks, after a day they located the same car at another dealer and advised me it would be delivered in a couple of days. I picked up my new car signed the paperwork and on my way. Elmwood Dodge continues with their reputation for excellent customer service hassle free! Special Thanks to Jay & Vinnie as always!! Love the Car! Torres Family More

A wonderful experience at elmwood dodge The salesman,Richard Ruggiero, was recommended by my daughter. I was very nervous about leasing a car on my own but was immediately put at ease by Ri The salesman,Richard Ruggiero, was recommended by my daughter. I was very nervous about leasing a car on my own but was immediately put at ease by Richard's greeting,knowledge of what i wanted to lease and taking care of all my questions. His sense of humor was also a big factor in the experience. I can himestly say that the car the price and especially the service was excellent! More

Good People The whole car buying experience went very fast for me and I found something I liked very quickly. Even with that, I never felt pressured to buy or un The whole car buying experience went very fast for me and I found something I liked very quickly. Even with that, I never felt pressured to buy or uncomfortable with the sales process. Noel Tavarez has a laid-back and friendly attitude. He is honest - a good guy. His superiors reflected this as well in the bargaining process by display a level of honesty and fairness that went above and beyond what I expected. Throughout the process (my first car buying experience), Noel made me feel comfortable and was very patient with any questions I had. As the process continued, financing was set up with help from Vinny, who was just as delightful as Noel. Both of them were able to take my needs and make them a top priority. Best of all, they were average guys: funny, hard-working and friendly. It was not like other places I had been where the atmosphere felt overwhelmingly corporate and intimidating. This whole process was more like talking to a neighbor. Noel has been immensely helpful post purchase as well. He is ready and willing to answer any questions I have and he follows up with me right away (even when he is on vacation!). I would recommend this dealership to anyone looking to buy a car. More

trade in & buy new Richard was very enthusiastic about giving me the best trade in value & price on new truck. Told me & my girl about the quick service department and t Richard was very enthusiastic about giving me the best trade in value & price on new truck. Told me & my girl about the quick service department and transportation available to us on car service. We both felt like he was our best friend & would do anything to make us satisfied. thank you from George(Choppy) & Bev More

Mr. Miranda was professional throughout showing of vehicle, negotiation of price, paperwork, getting it registered and delivering it to my home due to my work schedule. I would go there again as I hav vehicle, negotiation of price, paperwork, getting it registered and delivering it to my home due to my work schedule. I would go there again as I have 4 times prior for my trucks. More

best car buying experience From James helping over the phone, to victor being straight forward and helpful with our questions, to al following up with our insurance. Thanks agai From James helping over the phone, to victor being straight forward and helpful with our questions, to al following up with our insurance. Thanks again.Todd and sara More

My wife and I bought a new Dodge Charger from Elmwood. We were very happy with sales staff and their knowledge of the vehicle we were looking to purchase. Our experience during the negotiating process was were very happy with sales staff and their knowledge of the vehicle we were looking to purchase. Our experience during the negotiating process was excellent and we believe we were offered an outstanding price. Everyone at Elmwood acted in a professional manner and I would not hesitate to recommend them to my friends. We have taken delivery of the Charger and are extremely happy with vehicle. More

I just purchased my seventh Dodge Caravan from Elmwood Dodge. I would never even think of going anywhere else to buy a vehicle. When I found them 15 years ago, I was shopping for my first van. I found the Dodge. I would never even think of going anywhere else to buy a vehicle. When I found them 15 years ago, I was shopping for my first van. I found them to be professional, knowledgeable, efficient and competitively priced. My first buying experience with them was so great that when I wanted to trade in that van for a newer model, I knew I was going back to them to do so. Since that first experience, I have had the pleasure of buying from them six more times! Their whole goal is customer satisfaction. Each time I purchase a vehicle from them, I feel as though they listen to exactly what I want and need and work hard to make it all happen for me with very little effort on my part. They understand that their customer's time is limited so they get right to work on finding you a vehicle at the best possible price/value. They don't play games, it is very straightforward. Their salespeople are courteous, smart and attentive. The owner is always visible and approachable on site at the dealership. He knows how important each and every customer is to the success of his business and it is evident that he cares about each sale. Richard Miranda is my sales person. Richard is a great listener, is enthusiastic about his vehicles, is terrific at following up with you to let you know exactly what is going on and when. He is very professional and a pleasure to deal with. I encourage anyone looking to buy a new or used vehicle to contact Elmwood Dodge. They are the best there is! More