Elmwood Chrysler Dodge Jeep Ram

lemon buyer Purchase a brand new Jeep Cherokee Latitude with V6 engine. Drove it home and heard a tapping sound coming from the engine. After several return tri Purchase a brand new Jeep Cherokee Latitude with V6 engine. Drove it home and heard a tapping sound coming from the engine. After several return trips to the dealership it was determined that the engine was defective. Chrysler and the dealership want to install a new engine. I want a new vehicle with a factory installed engine. This is what I paid for. The Jeep sits at the dealership with 500 miles on the odometer. We are at a standoff. Do yourself a favor and look elsewhere. More

Fantastic! We have been buying Chrysler products from this dealership for many many years. They cannot be beat! Love them! I have sent may of my friends. We have been buying Chrysler products from this dealership for many many years. They cannot be beat! Love them! I have sent may of my friends. More

GREAT AND WOULD GO BACK MADE SOME NEW FRIENDS ASWELL I RECENTLY PURCHASED A 2014 DODGE CHARGER R/T BLACKTOP, I WENT IN LOOKING FOR A VEH AND FELL IN LOVE WITH THE CHARGER, THE SALES AND FINANCE TEAM WENT I RECENTLY PURCHASED A 2014 DODGE CHARGER R/T BLACKTOP, I WENT IN LOOKING FOR A VEH AND FELL IN LOVE WITH THE CHARGER, THE SALES AND FINANCE TEAM WENT WAY OUT OF THERE WAY TO HELP ME GET INTO THE CAR I REALLY WANTED, THEY GAVE ME ALL OF MY OPTIONS AND WHICH WAS BEST AND WORKED FOR MY PERSONAL SITUTAION. I COULD HAVE NOT ASKED FOR A BETTER EXPERIENCE. NO HASSEL VERY QUICK NO BORING SALES PITCHES RIGHT TO THE POINT AND HONEST. VERY VERY HAPPY More

Car buying experience has never been so good! I hesitated to stop at a dealership without my husband in tow but it couldn't have had a happier ending! Shayne Dyer, sales associate, met me and sho I hesitated to stop at a dealership without my husband in tow but it couldn't have had a happier ending! Shayne Dyer, sales associate, met me and showed me 2014 Jeep Cherokees I was interested in seeing. I know competition among dealerships is keen...I also know it was Shayne who brought me back to Elmwood with my husband to close the sale. Shayne was knowledgeable, courteous, and a pleasure to work with. Most importantly, he treated me as a valuable, potential customer and not as a female out of her element. Once a deal was agreed upon, my husband and I met with Vinny to work on financing which proved to be another pleasant experience. All paperwork was done on time and our new Cherokee was ready to go when promised! Will definitely recommend Elmwood to friends and family. JeanUlm More

Excellent Service We originally went to Elmwood because our 2008 Avenger needed servicing from a dealer. While waiting we started looking around and ran into Victor. We We originally went to Elmwood because our 2008 Avenger needed servicing from a dealer. While waiting we started looking around and ran into Victor. We explained the situation with our current car and asked to look at a few things while we waited. We gave him a rather large list of wants for a used car, and he led us right to a group of vehicles that had all the options we were looking for, in a price range we could afford. Victor knew our budget ahead of time, and never tried to steer us towards something we either didn't want or couldn't handle financially. After finding the right car Vinny was very thorough in securing a loan that was good for us, and not just a loan that would get us in the vehicle. All in all everyone was a pleasure to deal with and felt like they put our needs first when making any recommendations. Victor even came in on his day off to help finish up because we couldn't stay on the day we originally came in. I would recommend Elmwood Auto to anyone looking for great cars and great service! More

Great Experience! I had a very pleasant experience at Elmwood! I went to several dealerships in RI and hands down Elmwood was the best. I wanted to thank Harrison for h I had a very pleasant experience at Elmwood! I went to several dealerships in RI and hands down Elmwood was the best. I wanted to thank Harrison for his professionalism and helping me with all of my questions regarding Lease and Purchasing. Vinny, Mark and James were very accommodating, helpful and super nice! The staff here are one in a million! I just picked up my 2014 Jeep Wrangler yesterday and it was very nice that Harrison came in on his day off to make sure everything was good to go. I live just outside of Boston so its a bit of a drive, but I plan on going in to get some accessories put on because they were extremely friendly and took care of me from the beginning. Elmwood, thank you for making this car purchase a wonderful experience!! Love the Wrangler!! Definitely recommend this dealership!! More

Pleasant experience Outstanding service from every department we encountered. Your competitors should take note of the quality customer service your establishment provide Outstanding service from every department we encountered. Your competitors should take note of the quality customer service your establishment provides. Elmwood Chrysler Dodge Jeep has earned our loyalty in regards to future purchases. More

Easy Going Stress Free Just would like to say that Sales Richard Miranda was excellent to deal with. No hassle/stress free sale of my Jeep Grand Cherokee. I would recommend Just would like to say that Sales Richard Miranda was excellent to deal with. No hassle/stress free sale of my Jeep Grand Cherokee. I would recommend anyone looking to purchase a Chrysler/ Jeep first check out Elmwood Dodge. More

Treated Like Gold I recently had a wonderful experience at Elmwood Chrysler Dodge, Jeep, Ram that I would like to share. I was shopping for a Jeep Wrangler and no I recently had a wonderful experience at Elmwood Chrysler Dodge, Jeep, Ram that I would like to share. I was shopping for a Jeep Wrangler and not quite sure if I was going to buy that day or just shop around. I pulled into the dealership and was greeted by one of the salesmen who was standing outside and had observed me pull in. His name was Marc Mercidieu. He took me into his office and began the sale, however, the sale was handed off to Sherman Jones in a very friendly and professional manner as it was the end of Marc's shift. Mr. Jones continued the sale all the way to the end. Both gentlemen handled the sale in the most superb manner, being always professional yet friendly. I didn't feel that I was at a dealership, I felt like I was visiting new-found family so to speak. I also had a great interaction with Vinnie who did the financing details and worked hard to get me what I wanted and did a darn fine job! Everyone who passed me greeted me, including 'Jay' who I believe is the owner. I was offered coffee, I never had to wait too long while details were worked out and I feel that I was treated like gold. I have visited several other dealerships in the area with much less-than positive experiences on both occasions so my experience with Elmwood Chrysler Dodge Jeep Ram was such a refreshing departure. I would recommend this dealership to anyone in the market for any of the brands they carry and will end this by saying that the customer service I experienced there is second to none! Kudos to this dealership! More

Most pleasant experience in a car dealership ever!! We purchase/lease cars quite often, and this was by far the easiest and most positive experience we have ever had! The sales team was very helpful and We purchase/lease cars quite often, and this was by far the easiest and most positive experience we have ever had! The sales team was very helpful and accommodating in assisting us to find the lease plan that best fit our needs. They were very straightforward and explained our options. Harrison was awesome (and patient) in helping us to narrow down which car had the options/etc that we were looking for. We will not hesitate to refer family and friends, as well as to return the next time we are looking for a vehicle! More