Elmwood Chrysler Dodge Jeep Ram

Elmwood delivers "The Total Package!" Let me start with Jay L'Archevesque (Head Coach of Elmwood). He told me this would be a different experience than other dealerships and he was on poi Let me start with Jay L'Archevesque (Head Coach of Elmwood). He told me this would be a different experience than other dealerships and he was on point and then some. The professionalism from the first second I walked in to the day I drove off the lot with the car I love was excellent. Jay had set things up for me to meet with Dennis (General Manager). Dennis Freeman immediately linked me up with Eniezer Rios (Salesman) and we were off to find the vehicle that spoke to me. Eniezer asked questions, listened to what I was looking for, matched things up with the choices from inventory on the computer and then we went out on the lot and checked out some options. The second car we looked at was the one I ended up leasing. I looked at one other model, but I knew deep down we had found the one vehicle I was meant to find. We went back inside, talked over some price points and Eniezer talked things over with Dennis. He came back with a great offer and the rest is history. Then I met Victor Amaral (Finance Manager) and he took me through the process of payment and the lease loan. Smooth process, and another awesome employee providing outstanding customer service. Then came time for some more coaching on the vehicle and how it works. While waiting on the insurance binder to be faxed over, Marlene and her co-workers continued the "family style" hosting by making me feel comfortable and being attentive. I then met Noel Tavarez (Salesman) who gave me the whole 411 on my new Cherokee and I was impressed, psyched, and more than prepared to drive home in my new ride. There is no better experience than what I went through at Elmwood, thank you for delivering, "I was completely satisfied!" More

Great dealer and GREAT salesman; Noel Tavares Great experience at Elmwood Jeep Dealer on May 1, 2015. Meet a terrific salesman named Noel (do your self a favor and ask for him) who worked with us Great experience at Elmwood Jeep Dealer on May 1, 2015. Meet a terrific salesman named Noel (do your self a favor and ask for him) who worked with us. He is smart, informed, listens, and professional. Victor Amaral helped us with financing, got us a great rate and made a complicated task seem easy.. Will More

Buying a car CAN be enjoyable!! This is the first car I had to lease myself and I was not looking forward to it after test driving a few other brands. Then, this ended up being the This is the first car I had to lease myself and I was not looking forward to it after test driving a few other brands. Then, this ended up being the 3rd Jeep dealership I shopped, so needless to say, I was exhausted. From start to finish, the ENTIRE experience can only be described as delightful. Sherman Jones was extremely knowledgeable about the Grand Cherokee and answered my questions with such detail and so kindly. Working with Dennis Freeman was straightforward and without hassle. Doing the financing with Vinny Asermely was stress-free because he was so thorough and capable. Elmwood then went (I feel) above and beyond when they picked me up in Newport from dropping my lease off and brought me back to take delivery of my new car. The good feelings continued 6 days later when I discovered a bolt in my tire and had to return to get it repaired. I then had a chance to sit with Jay, the owner, and Jimmy, in service, and they too treated me like I was the only customer there, and of course I wasn't. I challenge anyone to have a better car buying experience anywhere else! More

absolutely amazing! I had the best experience at this dealership. I have a lot of anxiety and al Torres made it so easy for me. Everyone in that dealership is so friend I had the best experience at this dealership. I have a lot of anxiety and al Torres made it so easy for me. Everyone in that dealership is so friendly and patient. I felt like I was at home. I would recommend this place to everyone. The best part was he wasn't pushy didn't follow me around he came and said hi asked if we needed help,this is.how it should be done. More

great overall experience with sales and financing nathan amaral was our sales rep. He was very helpful and courteous. Great customer service . Vinny Asermely help us with the financing. Very profe nathan amaral was our sales rep. He was very helpful and courteous. Great customer service . Vinny Asermely help us with the financing. Very professional and eager to help us get the best financing available. Had a great overall experience. More

The best selection, sales, and service. I have never had much fun purchasing autos until I happened to meet Richard Miranda. Richard is an incredible man who has been more than patient with I have never had much fun purchasing autos until I happened to meet Richard Miranda. Richard is an incredible man who has been more than patient with me ultimately wasting his time on many occasions with false hopes and dreams. Even when I'm sure he knew I probably wasn't going to afford the Grand Cherokee of my wifes dreams, he wouldn't think about avoiding me to take a sure sale with someone else. The man made such an impact on this guy that about four years later, I just purchased my second beautiful vehicle through Richard. No, not the Grand Cherokee, but that is the plan for 2-3 years from today. AND, none of this would have been possible without my buddy Rich. Thanks go out as well to Mark Watters in the showroom and Vinny Asermely in finance. These guys are top notch in not only the auto business, but in respectfulness, classiness, human decency, and the list could go on for awhile. Thank you from the bottom of our hearts, Bob and Nancy S. More

Very helpful, knowledgeable team. Great deal on new Jeep! Al Torres, Vinny Asermely and the rest of the team at Elmwood Dodge took very good care of us as we went through the purchase process for our new jeep Al Torres, Vinny Asermely and the rest of the team at Elmwood Dodge took very good care of us as we went through the purchase process for our new jeep. Al was very knowledgeable providing us with tons of useful information on a number of vehicles and was very patient as we selected our new Jeep Wrangler. We were afforded the opportunity to test drive as many vehicles as we wanted and Jay, the owner of the dealership, even entertained our young children as the Mrs. & I worked through the financing process with Vinny. There was never any pressure and Al & Vinny were always available to answer questions as needed. The best part is, we got a great deal on our new Jeep Wrangler! I definitely recommend going to see Al Torres at Elmwood Dodge for a new vehicle purchase! More

Fast, Quick, Easy Just bought a brand new Jeep Renegade. Love the car, loved the way I was treated. The staff was super helpful and very friendly. Nathan made the whole Just bought a brand new Jeep Renegade. Love the car, loved the way I was treated. The staff was super helpful and very friendly. Nathan made the whole car buying experience hassle and pressure free. Would definitely reccommend Elmwood DJR to any of my family and friends More

Exceptional Team, Great Experience! This was my first time in my adult life I ventured to purchase a car on my own. My loving husband has always taken care of buying new cars for the fam This was my first time in my adult life I ventured to purchase a car on my own. My loving husband has always taken care of buying new cars for the family, but I decided to be a "big girl" and go shopping for a Jeep alone. I knew I was in the right place with the warm reception I received from the sales representative, Al Torres that Wednesday morning. This was not an isolated incident; all the people I interacted with from the beginning to the end of the transaction, notably Ben (sales manager) and Vinny (business manager) were also very friendly, courteous and knowledgeable. With the helpful guidance of the team which showed genuine interests in meeting my needs, I was able to "breeze" through the new car purchase successfully. What a wonderful experience! My heartfelt gratitude to Al, Ben and Vinny. More

Great Experience Walked into dealership 2 days ago, intending to just test drive. I have been looking for awhile, but my "wants" & pricing hadn't been lining up... un Walked into dealership 2 days ago, intending to just test drive. I have been looking for awhile, but my "wants" & pricing hadn't been lining up... until I spotted the Chrysler 200. Just brought it home & couldn't be happier! What made the deal sweeter was the treatment I received from salesman Harrison & finance manager Victor. They were very friendly, courteous,& knowledgable. I can't wait to tell others about my experience! You guys are the BEST! Only wish the rating system went beyond 5 stars! More