Elmwood Chrysler Dodge Jeep Ram

Excellent customer service!!!!! Eniezer Rios was by far the best car sales man I have ever dealt with. He told me about military discount and recent college grad. He went above and b Eniezer Rios was by far the best car sales man I have ever dealt with. He told me about military discount and recent college grad. He went above and beyond for me and his customer service was OUTSTANDING. He was very laid back and easy to talk to you. You didn't feel like he looked at you like money signs, but as a customer. He was awesome and I recommend anyone going to Elmood should definitely see him!! I have walked away from many dealerships because of how annoying car salesman can be, but he was awesome! More

Very personalized service The sales people were very friendly and helpful - also people we could relate to. Our salesman, Sherman Jones, went above and beyond to get us our ca The sales people were very friendly and helpful - also people we could relate to. Our salesman, Sherman Jones, went above and beyond to get us our car in time for our vacation and we felt like they worked to get us a deal we could afford that was better than the other dealers. More

Fabulous Experience I've purchased many vehicles over the years from Elmwood and and I've always been satisfied with the Experience. My salesman Richard Miranda has alway I've purchased many vehicles over the years from Elmwood and and I've always been satisfied with the Experience. My salesman Richard Miranda has always been top notch along with the Ben the sales manager. Vinnie in finance is very easy to work with. Obviously, any vehicle will require service and once again the service department has always been top notch. I consider myself a particular individual and the vehicle always returned to me in perfect condition after a repair. One thing I find comforting is all the people I've dealt with over the years are still working at Elmwood. From Richard and Ben in sales, Vinnie in finance, Dede in service, Ernie the shop foreman, they've all been there for decades. I recently met Chris in parts while I was ordering something form my new truck and he was very knowledgeable and went out of his way to help me make sure what I ordered was correct. I recommend Elmwood to anyone considering a vehicle purchase or service. More

Excellent experience. I came to Elwood Dodge in hopes of buying a new vehicle to fit the payment I was looking for and to be back user a warranty in a reliable vehicle. Ric I came to Elwood Dodge in hopes of buying a new vehicle to fit the payment I was looking for and to be back user a warranty in a reliable vehicle. Richard and Vinny were great helping me to get into a Chrystler 200 and getting the monthly payment to work for me. More

Excellent experience Noel Tavarez did an excellent job making my car shopping experience very simple without the haggling and hours long negotiation process. Noel gave me Noel Tavarez did an excellent job making my car shopping experience very simple without the haggling and hours long negotiation process. Noel gave me what I had expected for my trade in and hit the mark on my offer price. In addition, Noel agreed to install a sun roof and the Finance department gave me many options on warranty packages of which I accepted. Great overall experience with friendly staff and car shopping made easy. I'd definitely recommend heading over to Elmwood for a pain free car shopping experience. More

Experience Great experience with Nathan Amaral. Quality customer service and great team effort. Worked with me on price and understood what I wanted for options. Great experience with Nathan Amaral. Quality customer service and great team effort. Worked with me on price and understood what I wanted for options. Thank you More

Excellent help bought three trucks from them Noel was the best salesmen that I've ever had. Was great working with him to obtain the vehicle that I wanted. Vincent made the financial part fun an Noel was the best salesmen that I've ever had. Was great working with him to obtain the vehicle that I wanted. Vincent made the financial part fun and smooth. I'd recommend Elmwood dodge to anyone. Looking forward to next time!!!!! More

great dealer have purchased 4 new cars from Elmwood Chrysler Dodge Jeep Ram in the past, 2 Dodges and 2 Chryslers the last one being a Chrysler200C for 2015. My have purchased 4 new cars from Elmwood Chrysler Dodge Jeep Ram in the past, 2 Dodges and 2 Chryslers the last one being a Chrysler200C for 2015. My sales rep Mr. Richard Miranda has sold me all 4 of them all great cars that gave me great rides, and on the other side of the isle Mr. Vincent Asermely has worked the numbers to give me the most BANG for my BUCK. I would like to thank all the wonderful people who have worked with me through the past years, from parts to labor. Thank you again . Mr. Carl F. Chace More

Satisfied Client A great experience from the beginning not hassling and friendly service and will definitely send people there to see Nathan and Victor they were a gre A great experience from the beginning not hassling and friendly service and will definitely send people there to see Nathan and Victor they were a great help ! More

Service gone wrong Brought 2008 Jeep in for 5th time to check engine light. I was told the 5th time that it was fixed but I did not even make it out of the driveway be Brought 2008 Jeep in for 5th time to check engine light. I was told the 5th time that it was fixed but I did not even make it out of the driveway before the engine light came on. ($ 1,400 just spent - total spent approx. $3,000) I went back in the service department obviously very upset. I was told to leave it and they would check it again. You just had it for 1 week (originally in to fix back window that came off hinge). ..I had an important meeting to go to and could not deal with this . Dee Dee called the following day to say Jim wanted to speak to me. They wanted to make it right I did not want to buy a new car at this time. I just wanted my car fixed. After having the car for a few more days, I received a call to say they could not figure out what was causing the engine light to keep going on. I told them to put it back together and I would drive it until it died. They said they would not give it back to me. It was time for a new car. Richard Miranda called me the following day. The only reason I gave Elmwood another chance was because of Richard. Richard is a gentleman. I had purchased my 2008 Jeep from him a few years earlier. Nothing really to my liking and in the payment range I wanted. I went to see Richard again and saw Vinny Asermely in the show room. I had not seen him in 3 years but he came right up to me and called me buy name. He had worked some numbers for a vehicle I really did not like. We spoke for a while and because Richard was busy Vinny took us outside to look around. I liked the Cherokee Limited and knew it was out of my payment range We worked with Vinny and he got us the best possible payment. It was still over my budget by $ 70.00 and over my current payment by $ 153.00 I did not have a choice I had to buy a new car because service would not fix or return my car. It is because of Richard Miranda and Vinny Asermely that I purchased another car from Elmwood. They made us feel comfortable (especially my wife who was nervous about buying another car) More