Elmwood Chrysler Dodge Jeep Ram

Elmwood! My husband and I were in the market for new vehicles. We went to about five different dealerships before going to Elmwood. After due diligence, we na My husband and I were in the market for new vehicles. We went to about five different dealerships before going to Elmwood. After due diligence, we narrowed our search down to Elmwood and one other dealership. Ultimately, my husband decided to lease a four door Wrangler and I ended up buying a pre-owned 2012 Dodge Journey. We choose Elmwood for multiple reasons, competitive prices, vehicle selection and the professionalism of the entire staff. Our sales professional, Eniezer Rios, was top notch! He definitely earned our business by following up with us, being available at any reasonable time for questions and facilitating the resolve of any challenges we faced during the buying process. The exact model my husband was looking for was not onsite but the dealership was able to locate and secure the vehicle within a reasonable amount of time. The pre-owned car I purchased showed a malfunction light of the ESC System the night I drove it home. I was concerned but from my dealing with Elmwood and Eniezer I was confident that they would remedy the problem at no expense to me. It took a little while for the service team to determine the issue. During that time, the service team was a pleasure to deal with (thank you T) and Eniezer kept me informed. I was provided a rental and the problem was fixed with no out of pocket cost to me. I was impressed with how the dealership handled my issue. It is easy to have a good experience and be happy with a buying experience when everything goes right but to have a good experience despite the “bumps in the road” is rare. At this point, I my pre-owned is running well, without issue and I believe it will continue to do so. Should anything change, I will update my review. Given the reasons stated above I highly recommend Eniezer Rios at Elmwood Chrysler, Jeep, Dodge in East Providence he will earn your trust and your business. More

The Best Dealer Around I have been purchasing my Dodge cars from Elmwood Dodge for over 10 years now and I also get them serviced here as well. My experience with the sales I have been purchasing my Dodge cars from Elmwood Dodge for over 10 years now and I also get them serviced here as well. My experience with the sales and service staff has always been exceptional. I definitely recommend that you stop in and take a look at their cars, new or used. More

Was THE best experience ever in buying a vehicle! Was VERY impressed with all of the pleasant people working at Elmwood. Richie Ruggeiro Jr. was very helpful to me and made me feel comfortable. I wa Was VERY impressed with all of the pleasant people working at Elmwood. Richie Ruggeiro Jr. was very helpful to me and made me feel comfortable. I was not pressured into buying...and Richie was patient and shared his knowledge and honesty with me all the while I was there. I would and will highly recommend him to ANYONE need to shop for a vehicle. More

Very productive My wife and I went to the dealership to purchase a 2015 Chrysler 300. We had Marcio Monteiro as our sales person and we were very happy with him he wa My wife and I went to the dealership to purchase a 2015 Chrysler 300. We had Marcio Monteiro as our sales person and we were very happy with him he was knowledgeable and also very friendly and we really had the feeling that he was doing whatever he could to try to help us out in whatever way possible and we ended buying the car and are very happy with our decision and Marcio played a big role n that. Only unfortunate part was our finance rate was not as low as we were being told but that was not Marcios fault More

Review of New Jeep Lease Great Experience. Highly Recommend this dealership. Salesmen were very helpful without being overly pushy and worked with me to get me in the price Great Experience. Highly Recommend this dealership. Salesmen were very helpful without being overly pushy and worked with me to get me in the price range I needed to be in. More

Used car purchase I am very pleased with the way I was treated. Richard Miranda took very good care of us, he is excellent at his job.Thank you very much I am very pleased with the way I was treated. Richard Miranda took very good care of us, he is excellent at his job.Thank you very much More

Fast and Focused Service I needed to make my purchase within two days, prior to the end of the year, not much time to go back and forth on price. Thankfully I knew what I want I needed to make my purchase within two days, prior to the end of the year, not much time to go back and forth on price. Thankfully I knew what I wanted and explained my needs to my sales person Eniezer Rios. He was focused and on the case, I told him my price range. He went to his manager and with 20 minutes we had a deal. I appreciated his listening skills and his ability to expedite the process! I would totally recommend the dealership and Eniezer Rios! More

Satisfaction Guaranteed! I have leased with Elmwood for at least 10 years. Never have I experienced a greater sales team than: Richard, Ben, Noel and the owner Jay. Every time I have leased with Elmwood for at least 10 years. Never have I experienced a greater sales team than: Richard, Ben, Noel and the owner Jay. Every time I trade my lease in, they make it work. Whatever I need, they make it work. No hassles. They find me exactly what I want and more. I have referred co workers and friends to Elmwood. They have traveled from all over the state to Elmwood based on my recommendation. Richard does not have the "car salesman" attitude like other dealers. He's always treated me like a friend. No gimmicks, no wheeling and dealing. No games. This is what I want, this is what I need my payments to be. Richard and Ben make it work. Every time! Love you guys!! More

Great Experience The customer service was great, from the minute i walked in the door I was greeted with a hello and a smile. I was then paired with a great sales man The customer service was great, from the minute i walked in the door I was greeted with a hello and a smile. I was then paired with a great sales man named "Nate" he was trustworthy and did everything to meet my needs. Vinny and his team were also extremely flexible and helpful! I would recommend anyone to this dealership! Thank you guys!!!! More