Elmwood Chrysler Dodge Jeep Ram

Not quite the typical car dealership We dealt with Marcio. This young man was nothing but pleasant and truly is a good person. Of this I have no doubt. However, since I was asked to leave We dealt with Marcio. This young man was nothing but pleasant and truly is a good person. Of this I have no doubt. However, since I was asked to leave a review several times, here it is. I went in knowing full well exactly what I would buy, a town and country minivan. I need no convincing of this, I know what I'm doing. In my opinion cars sell themselves today. We have the internet. If you can't use it and educate yourself, you deserve to be screwed I suppose.I also have an extremely good grasp on money and how it works. This van I bought outright with no trade in. A very straightforward transaction. My criticism is of car dealers in general. I am smart. I know what I'm talking about and what I am doing, and I feel I project this very well. Trying to play psychological games with me will only have one effect on me - making me not like you. Studies have shown that flattery works, even when the person KNOWS they are being flattered... well not for me. Agreeing with something I just said and trying to use nonsense affirmation to try and make me feel good about myself is ridiculous. Saying you 'work for me' when you are clearly not on my payroll is also ridiculous. I'm not sure why I as a contractor would feel like ( and be) a total xxxxxxx trying to employ these antics to try and drag every dollar I could out of my clients, while a car salesman has absolutely no qualms doing it. For some reason society has come to expect and accept it. Well I don't accept it. When I find myself dealing with someone who knows what they want (about 90% of the time) I love it. I give my price for what they want. If they don't like it they will find someone else. If they do not know what they want, I have no problem educating them in such a way as to make good decisions that will help them SAVE money, not shovel it into my pockets. Just yesterday I told a homeowner he DIDN'T need $1800 in work which someone else told him he did. I forsook an easy $1000 profit knowing full well from our initial conversation that I was guaranteed the job. I do this literally dozens of times a year. And THIS is the way to build an unshakable reputation. Till car dealerships can start acting in a COMPLETELY upstanding way, I see no reason to treat them to fluffy reviews. I just purchased a brand new $40000 work truck the week before. I called the dealer on the phone. I asked for their best price on the particular truck. He told me the price, which I knew was excellent. I walked in the next day and was out the door 30 minutes later. THAT'S how it's done. I did end up purchasing here. I feel I got a good enough price. It wouldn't be worth my time to scour around for days at other dealers to try and save another $400-$500 or something. Marcio was extremely friendly and genteel. Five stars for his simply great innate personality. More

Elmwood! My husband and I were in the market for new vehicles. We went to about five different dealerships before going to Elmwood. After due diligence, we na My husband and I were in the market for new vehicles. We went to about five different dealerships before going to Elmwood. After due diligence, we narrowed our search down to Elmwood and one other dealership. Ultimately, my husband decided to lease a four door Wrangler and I ended up buying a pre-owned 2012 Dodge Journey. We choose Elmwood for multiple reasons, competitive prices, vehicle selection and the professionalism of the entire staff. Our sales professional, Eniezer Rios, was top notch! He definitely earned our business by following up with us, being available at any reasonable time for questions and facilitating the resolve of any challenges we faced during the buying process. The exact model my husband was looking for was not onsite but the dealership was able to locate and secure the vehicle within a reasonable amount of time. The pre-owned car I purchased showed a malfunction light of the ESC System the night I drove it home. I was concerned but from my dealing with Elmwood and Eniezer I was confident that they would remedy the problem at no expense to me. It took a little while for the service team to determine the issue. During that time, the service team was a pleasure to deal with (thank you T) and Eniezer kept me informed. I was provided a rental and the problem was fixed with no out of pocket cost to me. I was impressed with how the dealership handled my issue. It is easy to have a good experience and be happy with a buying experience when everything goes right but to have a good experience despite the “bumps in the road” is rare. At this point, I my pre-owned is running well, without issue and I believe it will continue to do so. Should anything change, I will update my review. Given the reasons stated above I highly recommend Eniezer Rios at Elmwood Chrysler, Jeep, Dodge in East Providence he will earn your trust and your business. More

The Best Dealer Around I have been purchasing my Dodge cars from Elmwood Dodge for over 10 years now and I also get them serviced here as well. My experience with the sales I have been purchasing my Dodge cars from Elmwood Dodge for over 10 years now and I also get them serviced here as well. My experience with the sales and service staff has always been exceptional. I definitely recommend that you stop in and take a look at their cars, new or used. More

Was THE best experience ever in buying a vehicle! Was VERY impressed with all of the pleasant people working at Elmwood. Richie Ruggeiro Jr. was very helpful to me and made me feel comfortable. I wa Was VERY impressed with all of the pleasant people working at Elmwood. Richie Ruggeiro Jr. was very helpful to me and made me feel comfortable. I was not pressured into buying...and Richie was patient and shared his knowledge and honesty with me all the while I was there. I would and will highly recommend him to ANYONE need to shop for a vehicle. More

Review of New Jeep Lease Great Experience. Highly Recommend this dealership. Salesmen were very helpful without being overly pushy and worked with me to get me in the price Great Experience. Highly Recommend this dealership. Salesmen were very helpful without being overly pushy and worked with me to get me in the price range I needed to be in. More

Very productive My wife and I went to the dealership to purchase a 2015 Chrysler 300. We had Marcio Monteiro as our sales person and we were very happy with him he wa My wife and I went to the dealership to purchase a 2015 Chrysler 300. We had Marcio Monteiro as our sales person and we were very happy with him he was knowledgeable and also very friendly and we really had the feeling that he was doing whatever he could to try to help us out in whatever way possible and we ended buying the car and are very happy with our decision and Marcio played a big role n that. Only unfortunate part was our finance rate was not as low as we were being told but that was not Marcios fault More

Used car purchase I am very pleased with the way I was treated. Richard Miranda took very good care of us, he is excellent at his job.Thank you very much I am very pleased with the way I was treated. Richard Miranda took very good care of us, he is excellent at his job.Thank you very much More

Fast and Focused Service I needed to make my purchase within two days, prior to the end of the year, not much time to go back and forth on price. Thankfully I knew what I want I needed to make my purchase within two days, prior to the end of the year, not much time to go back and forth on price. Thankfully I knew what I wanted and explained my needs to my sales person Eniezer Rios. He was focused and on the case, I told him my price range. He went to his manager and with 20 minutes we had a deal. I appreciated his listening skills and his ability to expedite the process! I would totally recommend the dealership and Eniezer Rios! More

Satisfaction Guaranteed! I have leased with Elmwood for at least 10 years. Never have I experienced a greater sales team than: Richard, Ben, Noel and the owner Jay. Every time I have leased with Elmwood for at least 10 years. Never have I experienced a greater sales team than: Richard, Ben, Noel and the owner Jay. Every time I trade my lease in, they make it work. Whatever I need, they make it work. No hassles. They find me exactly what I want and more. I have referred co workers and friends to Elmwood. They have traveled from all over the state to Elmwood based on my recommendation. Richard does not have the "car salesman" attitude like other dealers. He's always treated me like a friend. No gimmicks, no wheeling and dealing. No games. This is what I want, this is what I need my payments to be. Richard and Ben make it work. Every time! Love you guys!! More

Great Experience The customer service was great, from the minute i walked in the door I was greeted with a hello and a smile. I was then paired with a great sales man The customer service was great, from the minute i walked in the door I was greeted with a hello and a smile. I was then paired with a great sales man named "Nate" he was trustworthy and did everything to meet my needs. Vinny and his team were also extremely flexible and helpful! I would recommend anyone to this dealership! Thank you guys!!!! More